Satellite M100 afterwards boot

When I turn on the laptop, the display of tobshiba logo and the frozn, then I press the ESC key and see ram count. After that I couldn't see F2 and F8 option. I tried F2, but cannot get into Setup and I tried F8 does not. What should I do?

Hello

To me, it seems that the Satellite M100 can not pass the POST (power on self-test)
Especially its related hardware problem with the motherboard or part connected to the motherboard. I m thinking about issues of RAM

It would be useful to check the RAM modules inserted.
In the best case, you can remove the two RAM modules and test the unit with the new RAM works well.
You could also remove one of the modules and could test the device using a module in each slot.

Tags: Toshiba

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