Satellite M30-604 - mechanical hard drive failure
My satellite M30 604 is guaranteed (bought 10 months ago) and my Hitachi travelstar hard drive crashed unexpectedly. The accident is probably mechanical, so I can't use data recovery software (makes things worse). The only way to get my data is to give the HD a specialist who will open in a 'white room' for something like 300-600 Euros (!) and try to recover as much as possible. Now:
-> Toshiba said that if I do that, the guarantee is void and I will also have to pay for a new disk (100 euros)
-> If I want to replace the disk (warranty) then toshiba Gets the old drive and I lose my data forever!
WAIT A MINUTE GUYS!
(a) it's my data, my work and you CAN'T make me blackmailing you with such things 'warranty void. I want my old crushed drive back! I want to try to recover as much as I can! my 10 hour work - someday is here!
(b) Moreover even if the heads of the drive crashed, my PERSONAL, PRIVATE data are always in the disk and CAN be read with special techniques. How toshiba (or any other company for that matter) asking me to give it to them?
What should I do?
What would you do?
Hello
I sympathize with your problem and can suggest only the following reflections:
1. the recovery of your data seems the most important factor here. I suggest you to remove the HARD drive so that it can be sent to a specialist to retrieve data are possible.
2. Since the removal of the disc HARD not not usually involves a broad dismantling of Notepad it should not invalidate the remaining warranty (other than on the HARD drive itself).
3 replacement HARD drive can generally be obtained quite a beneficial one of internet sellers price (check using GOOGLE to a suitable replacement). You can then reinstall your OS recovery CD.
4. I suggest investing in a bunch of backup software (such as Norton Ghost) to avoid this problem in the future. (I had four replacement hard drives on my Satellite A30 in the past 12 months).
HTH
Tags: Toshiba
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[Edited by: admin on 26 May 05 16:30]
Hello
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> Are there any known issues where the SMART software does not work correctly?
How many people must confirm that they have the same problem? I guess this happens from time to time, but you cannot say that this problem is known.
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> Is the disk failure hard all from the same manufacturer (I've seen this happen - get a bad batch of a single manufacturer HARD drive)?
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The drivers that you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > support & downloads. Please, I beg you, look for it under ARCHIVE (type of product).
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Post edited by: niksta
> First of all, I find the product in the section support somehow, even I can't find it by giving the serial number! ???
The portable M30-604 PSM30E-0SY2K-GK is an old classic. Right?
Well, Toshiba driver European page you will find three categories: Archive, book and Options.
If you don't find this portable model of laptop in the computer category then I would say that the next step should be archiving. Right? To me, it seems plausible to check the area archives due to the age of the laptop.In addition, the books are sorted by serial number; means that you won't find satellite M30 604 but Satellite M30 PSM30E.
To my knowledge the Intel (r) PRO/Wireless LAN 2100 supports only 802.11 B Wlan standard and only the key WEP, WPA, encryption (AES +).
FTP://download.Intel.com/support/wireless/WLAN/SB/intelprowireless2100mpci_prodbrief.PDFThis means that if the WiFi network is not set to 802.11 B and if the WiFi network has been set to WPA2 encryption, so you won't be able to connect to this network.
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