Satellite M30-861: why I can't write on a DVD?

Hi, I bought Satellite M30 861 about 15 months and so far have only tried to burn a CD - no problem. Now I want to try and burn it to a DVD, but it doesn't seem to be recognized (I tried to drag-and - drop and also NERO). I see on the unit it says DVD-R/RW and my Web of Toshiba on-site warranty information, I should be able to burn DVDs (it was a question I asked when buying!). Any ideas what I am doing wrong?

Thank you!
Marving

Hi Marvin,.

According to the specifications of your laptop, you should be able to burn a DVD-R/RW only. Are you sure that you are using the appropriate holder (r/RW and not + r/rw).

Also if you use RW media, then they must be formatted before that you can burn on them. (you can use Nero INCD for this).

Kind regards

Tags: Toshiba

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