Satellite M30X powers off the power when you touch the USB port
Hello everyone, just registered and it is the first problem:
As there is no general hardware forum, I post my problem here.
I got it twice, my laptop
(Product: Satellite M30X, Version: PSA72E - 008010GR) just went completely off.
Motherboard:
NorthBridge: Intel i855GME
SouthBridge: (ICH4-M) of 82801DBM LPC Interface Bridge
Motherboard model: Toshiba EAL20
USB:
82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI controller #1-3
Version: 1.0
Interface: UHCI
Frequency: 48 MHz
82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB 2.0 EHCI controller
Version: 2.0
Interface: EHCI
I have the latest Intel Chipset drivers installed and Windows XP Home SP3 with all updates.
Once when I hit just the back USB ports with a USB plug, the other time when I unplugged my bluetooth key (climbing din't remove it).
There was no blue screen or message of any kind, not even in the registry after you start the system again or this fatal system error box when you start after a system error.
Just a total failure. But it works fine the rest of the time. I also tried to remake the script, but it didn't work.
I have cleaned with a vacuum cleaner to remove dust and has taken a good look, but saw no difference to the side track.
Maybe the clamps of the wand to shield a little more out to the contact pins on the rear.
What bothers me a bit, it's some time ago, I had the laptop one computer my knees and I forgot that a memory stick has been connected to the rear. The stick was pushed up and was slightly damaged.
Still works well. Now for me, that I broke the USB port Insider somehing.
I could not determine also the loose parts or unfirm at all.
Y at - it there, diagnostic software that measures the motto of the port or power problems?
I have a multimeter, fetch short-circuits with it?
I saw a package of drivers Intel for USB 2.0 over there, but I can't find it on their page, advice?
Thank you very much for your help, I just wanted to update my RAM and now I am not so shure if my laptop will last the next week.
Fabian
Hello
I put t know any diagnostic software that could analyze this question, I think that a technician of the ASP may be able to provide exactly this question results
> What bothers me a little is that some time ago, I had the laptop and my knees and I forgot that a memory stick has been connected to the rear. The stick was pushed up and was slightly damaged.
I think this might be the reason why the laptop stopped while you touch the USB port eventually ports were damaged by using the memory stick, this could cause the laptop off
However, what we can do is to provide some suggestions and assumptions
It you want to know why this is happening exactly, then you need to contact a technician laptop for a control.
Tags: Toshiba
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- Unplug the notebook (remove power cord), then remove the battery.
- Disconnect all USB devices and the connections between the USB ports.
- Let the laptop only for several minutes.
- Then plug the power cord without connecting the USB devices. Then replace the battery.
- Plug each device in turn, allowing them to load the drivers of devices one at a time (plug in the appliance and wait its loading all its drivers before installing the next USB).
The computer recognizes the USB ports? All of them or none of them?
Method 2:
Open Control Panel, Manager of design. Click the view tab, and then click Show all devices. From there, you can remove all instances of USB devices and restart the computer to see if the problem resolves. Repeat this procedure with the wireless adapter (uninstall and reinstall, ensuring that there is only one instance of the wireless adapter).
Method 3:
Create a new user account by following the instructions in this article: http://windows.microsoft.com/en-US/Windows7/Create-a-user-account . Does this solve the problem? If the problem is resolved in a new user account, this means that the old user profile is damaged. Here is the link to repair a damaged user account: http://windows.microsoft.com/en-us/windows7/Fix-a-corrupted-user-profile.
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