Satellite M40 reads no DVD of product recovery

Hey all.

I have a little problem that I hope someone can help me.
My laptop Satellite M40 fell while he was in the bag and the dvd player has stopped working.

I had repaired it and it plays CD but I can't get the recovery disk to work.
It opens, but for some reason, the files are unreadable.
When I try to press C after having turned it on, the computer sounds like it's working, but then the windows XP just icon appears.

Can someone help or give advice? I would really appreciate

Seems that the drive is not able to read the original recovery CD Toshiba.
According to your post, I don t think that the recovery CD is defective or broken.

In my opinion, the problem is related to the CD/DVD drive. Maybe the lens can not calibrate correctly after the fall of the laptop.

Tags: Toshiba

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