Satellite P10 replace battery when the AC is connected

I have a problem with my laptop P10.
When the laptop is turned on and AC power is on as well, it changes the battery so that I can only for work on 1.5 hours. However, the main power supply is open!
When the laptop is turned off the red indicator light starts to work and the battery may charge himself again, but is not that that when the laptop is on.

Anyone know what that could be the problem and what I need to do?

Thank you in advance!

> When the laptop is turned off the red indicator light starts to work and the battery may charge himself again, but is not that that when the laptop is on.
I m not 100% sure and I can provide only a few suggestions, but for me, it looks like an electronic malfunction of power.
It is part of the motherboard and to my knowledge, the whole motherboard must be replaced to solve this problem

However, you should definitely contact a mobile technician who could check it out exactly.

Best regards and good luck

Tags: Toshiba

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