Satellite P100-347 does not stop when it is used on the power supply

I have a new laptop of P100-347 games and I have 2 problems. Can anyone help?

(1) when I use the usb port on the left side of the laptop, the laptop seems to restart the same time that I plug anything into it! I called Toshiba and said to update Bios, so I did (version 240 up to 330). But as soon as I did it started to the following problem:

(2) when I run the laptop on battery, I can turn off the phone by pressing the power button or by clicking the windows locked. But as soon as I plug the power supply whenever I want to stop the laptop, the laptop just restarts. Does anyone have any ideas?

Thanks for the comments!

Tags: Toshiba

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