Satellite P100 (PSPA6A) - white screen, crashes and then restarts by itself


I have a Toshiba Satellite P100 (PSPA6A) and am running Windows XP on it. Last month, I had a problem with my computer when the screen becomes white, then freezes and restarts itself.

I took it to a computer store to get the snippet, but they couldn't find anything wrong with it. I tried to find if all programs are at the origin of this problem but I have not been able to find. My computer can be on for 10 h, before this occurs, and it can be on for 5 minutes before this problem occurs. It can also occur during the loading screen before reaching the windows welcome screen. If it helps, there is a slight delay when the screen becomes white and when it's freezing (I have music in the background several times where the music was still playing for a few seconds while the screen was white, and then it froze and rebooted).

Any help would be appreciated.


Have you checked the RAM yourself using Memtest86 as resident suggested? I mean Memtest86 is really great to test the RAM and if there is a problem, Memtest86 should prove.

In addition I recommend you to check the HARD drive. Therefore, you can use Drive Fitness Test and Google is your friend to find.
This program is also free.

In the worst cases, you should go to an authorized service provider. Maybe it of a problem of the motherboard or processor, and this can be checked by a technician of the laptop.

Good bye

Tags: Toshiba

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