Satellite P300 - problems with the buttons of enlightenment

First of all, I would like to apologize for my bad English, I'm French actually.

Hi, I bought a laptop Satellite P300, a couple of days, and already I have a problem with tactile keys (one on top of the keyboard).

Actually, the only one of the left, which is supposed to turn off the sound used to keep away the keys lights and Satellite logo. One day (and I don't know why), when I pressed her, she actually cut the sound. And now, the first two keys (mute and shortcut of windows media) do not work, but the other four (Media Player control).
I tried Toshiba Assist, and the tool for the configuration of the pushbuttons (I don't know the English name of this tool) but I couldn't set the keys, they were not on the list "button name".

So, does anyone have an idea how to solve this problem?

I apologize again for my English.

Hello

I assume you are using Windows Vista because you bought the laptop a couple of days and so I think that you should try to reinstall the Toshiba value added Package. This package determines the buttons of the lighting that you mean and others (for example the FN keys too).

The latest version, you can download the Toshiba site:
http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

1. download the latest PPV on the Toshiba site
2. go in Control Panel > Add/Remove programs. Find the Toshiba value added package and remove it
3. restart the laptop
4. download and install CCleaner. This cool cleans up the registry of Windows and system files. He should find some registry keys of Toshiba you should remove with CCleaner.
5 reboot the laptop
6. install the PPV that you already downloaded
7 restart once again

Tags: Toshiba

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