Satellite P500-1DX will not accept password

Satellite P500-1DX - Windows 7.
Not connected this morning no problem, return to work will not accept password.
Had not implemented the password reset disk, but have one created from my old laptop which is vista OS.

However, when I enter the P500 it runs the wizard and an error occurs.
The laptop has perfectly to update Norton 360 on it is probably not a virus.

All ideas

Hello

What password do you mean exactly?
BIOS or Windows user password?

If you're talking about BIOS password then I have some bad news for you; You cannot reset a unknown BIOS password. Only a Toshiba ASP technician may remove unknown BIOS password.
But if you talk to windows user password, then you could reset/clear the password by the new installation of the operating system for this you can use a HARD drive recovery option.

PS: I found this article on resetting a password account user in Vista or Windows 7. I did not try it, but some people on the net reported that the account password could be changed successfully
http://www.Vistax64.com/tutorials/102005-reset-user-account-password.html

Tags: Toshiba

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