Satellite P500 - fingerprint for IE does not work

Hello

I have a Satellite P500 fingerprint utility works for the signature but not for IE (Internet Explorer)
I entered my username and password finger scan and the masage arrives and saves.

But when I go back to the web site and analyzes the hands that I you data must be entered.
I went to the utility and IE is checked and there is no saved web pages.
When I try to change the seting I get an error message "an error has occurred in recording"

Can anyone help.

Thank you

Hello

I noticed that sometimes the fingerprint software could work with IE as it should because of the changes and updates of the internet explore.

Try this:
1 unregister all fingers
2 uninstall the software of fingerprint
3. clean the operating system used a cleaner
4. to update the operating system and install all MS patches
5 reinstall the software of fingerprint

If that does not help, then you will have to wait for a new version of the fingerprint software.

Tags: Toshiba

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