Satellite P850-F315 - RECOVERY ISSUES

Hello

I bought a laptop Toshiba Satellite P850-F315.

After that I did a factory reset (now "zero" all by pressing the button "power on"), I noticed that I had driver problems on my USB ports.
I have found workarounds and kept the operation of the machine.

This morning the wireless card stops working and so did the bluetooth device (it is, of course, in addition to the USB ports that were never resolved).

The machine won't let me not re-install the drivers for those devices.
I tried a system restore Windows, which did not help.
So I came back to perform a factory reset Toshiba.

+ It is underway. +

Here are my questions.
When I performed the first factory reset, it was the problem of the USB to start.
When I tried to re - install the USB drivers, they seem to be "locked" while signed in as a user.
I could only install devices on USB ports, when I was in safe mode.
Why would this happen?

Secondly, I have another identical machine, which is currently works perfectly.
This problem will be repeated if I do a factory reset on the second machine?

Is there a reason why wireless and bluetooth devices may stop working randomly?
The wireless hardware seems to be detected by the system, but I can't install the software or device drivers. When I go in the settings of the wireless card and select a Protocol, the properties button is "grayed out" which means I can't go into the properties of each protocol. On the bluetooth device, it freezes while loading software at 15%.

It just seems like there are too many random questions on a single machine. I hope someone can help me with a simple solution for all problems.

Hello

The whole story is really strange and I can't imagine what the problem is here. Fact is this recovery image original Toshiba is always created for some portable model and contains the operating system, all necessary drivers for hardware components, specific tools and Toshiba Utilities and some additional software.

Toshiba recovery image contains drivers tested so I m really confused why you had all of these problems.
At first, my advice to you is to create using recovery disc (DVD) preinstalled creator Toshiba recovery disc. After doing this using this drive for the functionality of recovery by image installation and test once more.
> I have another identical machine, which is currently works perfectly.
Googling around, I found that your computer has the PSPKBF part number. If this machine another has the same part number create recovery disk and use it on the original machine just to see if the same problem happens again.
> This problem repeated itself, if I do a factory reset on the second machine?
I understand the reason for this question, but recovery image can be installed to 1000 times and the result must be the same. I installed recovery image on multiple machines, and each time the reset settings has been successfully and without any strange problems.

Believe me it is not easy to help you with all these problems. Recovery image is tested and after recovery image installation, everything should be ok.
Please do what I wrote and do some tests.

Send comments.

Tags: Toshiba

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