Satellite Pro A10 - CD/DVD drive has stopped reading discs

Hello

I have an old A10 Pro Satellite which has a DVD rom stopped reading discs.
He goes through the motions but does not display anything.
I am attaching a new external DVD RW via USB, and it has the same problem.

Anyone have any ideas?

Concerning
The

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Hello

you mean that the external hard drive does not work too? Some software blocking your disks?

I think that the best way to check if your internal drive still works would try to start with a bootable CD (perhaps with a live linux distribution on it) and to try this with the external hard drive also.

If you're really a software that prevents the drive work properly, then you should recover your machine with the recovery media to make the drive work again properly.

See you soon

Tags: Toshiba

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