Satellite Pro A100 has "limited or no connectivity" & no connection to the local network

Hello!

I + really + hope someone might be able to help with this - been going slowly crazy.

Bought my A100 18 months ago in Australia while I lived there and had no trouble to connect to LANs and others with my wireless. Everything was shipped over to me (here in London) last week and everything seems to have gone pear shaped. The House I live in has Wireless Broadband comes with our Sky Cable subscription, working on (I think - there is no real marking on the device) a router wireless Netgear A/G dual band (108 Mbps 802.11 b/g network). My laptop model is: SatellitePro A100 (part No.: PSAACE-007002EN) and it works on the following network hardware (drivers installed in brackets):

1394 net adapter (5.1.2535.0)
Intel(r) PRO/1000 PL Network Connection (9.2.24.0)
Intel (R) PRO/Wireless 3945ABG Network Connection (10.1.0.13)

I used the Sky Broadband installation disc to set up the network, but every time I try to connect it tells me that I have "Limited or no connectivity" and will not let me online. I've been on the phone for Technical Support of sky for hours, trying to get this sort, but when I plug in the Ethernet cable to the laptop it will not even get to communicate directly with the router (i.e. put the IP address of the router in explore and view the settings of the router). My 'Connectivity Doctor' shows there is a problem with my wireless connection (which the network has not assigned a network address of the computer), but no problem with my ethernet connection and yet neither will allow me to get online and every time that I try to repair the wireless connection I get an error message saying that Windows could not renew the IP address.

I have disabled the Bluetooth, reset the router I don't know how many times and made sure that all cards have been activated and crosses without bad red and yellow exclaimation in Device Manager. All network devices seem to be "working properly" (according to the properties of the device).

After days of weeding through the proverbial haystack of resources online while at work, I think that the problem is either something very simple (i.e. a setting random advanced configuration). I read somewhere as you will need to 'install' the router on the system, and that is not "plug and play" as Sky Broadband seems to have deduced by phone... but I would have thought the installation CD has done this, as when I discovered my connections (when the Ethernet cable is plugged in), it recognizes the connection (it won't only ++ anything). If there is no specific process I need to follow in order to properly install the Netgear router (for which I am currently trying to see if there are appropriate drivers, I need to download), I'd appreciate a lot of the age of enlightenment! It could also be a question that I need to reset the network key in the security settings of the router, as there are already three computers in the House connected to the network... but of course I can not do without first sorting on why my laptop can still communicate with the router via the Ethernet connection.

Points to note:
-My laptop runs on Windows XP Professional Version 2002 Service Pack 2
-The disc to install Sky Broadband installed Internet Explorer 7. the last time I was online, I think that I was still using 6.

If anyone could be of any use to solve this puzzle, you have earned yourself my eternal gratitude!

-Danielle

Hello

I think that the solution should be simple;
I presume that you TCP/IP settings are false. I mean that the settings should be set to automatically assign the IP address.

Please check this box. Simply go to the network connections-> local network connections TCP/IP properties properties

He put everything on automatic

Tags: Toshiba

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