Satellite Pro A100 request BIOS password which was never put

Hiya

Have had my Satellite Pro A100 for almost 2 years and that all this time have never even heard of a password system, but all of a sudden, I turned on the laptop this morning and it does not load. I tried pressing F12 (can't remember why, it seemed the thing to do to read the instructions at the bottom of the screen), but nothing happened so I just turned off the power. Put on again, he asked the system password. (A black screen with a blue box, with the old text base BACK type fonts).

I have no idea what it could be, I tried the word system and tried just pressing on enter without text in there but it says incorrect password. I removed the battery and left 10 hours but put it back in the machine there is no difference, it will not always go through this screen.

I am the only user on this machine, have no idea what caused it. I am aware of security, have installed on complete McAfee AV and did not have anything odd happen at all. Didn't last changes made to the configuration, no new software etc. so I have no idea what prompted it.

Can anyone help please?

Thanks in advance
Rachel

This password seems to be a BIOS password, but I have no idea why this password is displayed if you have never defined it.
Unfortunately, there is not a lot to see the BIOS password can be removed without the help of an ASP.

Then, contact the service provider allowed in your country and request removal of the password.

I also recommend updating the BIOS after the technician removed the password.

Do you know how to find the ASP closest?

Here is a site with all FSA worldwide:
http://EU.computers.Toshiba-Europe.com/-> support download &-> find an authorized service provider

See you soon

Tags: Toshiba

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