Satellite Pro A120 fails to load after upgrade BIOS and XP to Vista

Help

I have problems to make my laptop to load the Windows operating system. My laptop (no X6062917H series) was purchased in November 2006. I've recently upgraded the operating system to Windows Vista (Toshiba, Promotion) and was later to upgrade the BIOS of Toshiba.

This was done via the Toshiba site, opting for the upgrade via the Windows option. Since the upgrade of the BIOS, I have used this phone two or three times, and now I can't use it at all.

When I turn on the laptop now, all I have is a white screen with the arrow cursor. The cursor moves on the screen that I have spend my finger on the touchpad.

I welcome any advice on getting my laptop to the top and running, my computer knowledge is limited, please make sure it is as easy as possible

Thank you very much

Mr. Gibbs

It seems that you are using the Satellite Pro A120, which belongs to the series of PSAC1E.

It seems that the laptop can boot the operating system because the arrow cursor appears on the screen.

Have you tried to connect the laptop to the external monitor to check if you can switch the display to another monitor?
It would be very interesting to know if it s a graphics card problem or the internal display problem

If you will not be able to see something on the second monitor, I recommend trying to reinstall the operating system.
But if it is not possible to reinstall the operating system, you will need to contact the ASP (provider) in your country for the control of the laptop.

Good luck

Tags: Toshiba

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