Satellite Pro A120: Reset password disk HARD known through the BIOS

Satellite Pro A120SE
HARD drive password is known - no problem.
According to Toshiba, the HARD drive password can be reset in the BIOS.

By following the instructions in the documentation, a new password is entered, but a 'beep' is returned and it is clear that the password has not been changed.
A support call was placed about 2 months there with the dealer who couldn't solve the problem. The dealer contacted Toshiba support helpdesk who told them that HARD drive password reset should be possible and they had no explanation or solution.

Any help is greatly appreciated.
Thank you very much

Hello

As much as I know the HARD drive password cannot be removed or reset.
http://support.toshiba-tro.de/KB0/TSB6301F90006R01.htm
http://support.toshiba-tro.de/KB0/TSB6B01MC000CR01.htm

Maybe I've misunderstood something.

Tags: Toshiba

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