Satellite Pro A30 overheating and decommissioning

I found some comments dating back to March of people facing the A30 laptop random extinction. I am eperiencing the same thing.

Thinking that it might be a virus I downloaded Norton AntiVirus which caused my laptop to blue screen. I had fixed by a professional and removed NAV. He continued to turn to then find another guy from support for PC...

I worried overheating so he cleaned the fans. I was then able to run spyware without it if overwrite... everything seems fine (NB it is running on battery power at this point). However, this morning due to low battery, I plugged it to the adapter, the adapter, and the laptop has become extraordinarily hot and it stops!

Someone at - he found no concrete solution to this problem yet? My laptop is only 18 months old and it has been for about 3 months. Aaaahhh!

Hi Vicky,

First of all, overheating of the CPU is the cause of power offs unexpected majoir where no error message or blue screens of death are displayed. There is always a very high rate of activity just before fan cooling break (unless the cooling fans do not have of course).

If your second PC support guy has properly cleaned the CPU heatsink and fans, then we have to assume that the problem relates to low airflow through the fan grids.

You stand your A30 on a hard flat surface? It is very easy to block the gates of fan cooling by standing the laptop on a soft surface (carpet, upholstered furniture, same pants/skirts etc.).

Secondly, given that you had problems with Norton antivirus, you have any other software anti-virus/spyware running. If this isn't the case, it is possible that you picked up some malware that is causing excessive CPU activity which, of course, will produce much more heat from the CPU. Check your active processes in the Task Manager and also run an antispyware application appropriate (like AdAware or SpyBot) to ensure that your system is clean.

Finally, it is quite normal that the adapter get indeed very hot when she is driving the notebook and charge the battery, especially if you are running heavy CPU or graphics applications. Similarly the battery warms up noticably while he is in charge.

HTH

Tags: Toshiba

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