Satellite Pro A300 can not find USB devices

Hello forum,.

We have a customer who bought a Toshiba Satellite Pro A300 with us, but he gets a strange mistake about it.
It connects to a hub 5port Sandberg USB 2.0 to one of the usb ports, the pc detects the hub, but when it connects a /Memory stick to the hub, nothing happens.
the hub and the memory stick works on other PCs.

I hope someone can help.

Best regards

John Bork
DANBIT A/S

Hello

What happens if you connect the memory stick directly without this USB hub?
I also had a USB hub, but these hubs are a little complicated and delicate USB specification allows a certain power and according to the devices that connect, you need to use an active USB hub, that means with external power supply.

But normally, Satellite Pro A300 should have enough USB ports if it of needed, I would recommend a USB hub with 2 or 3 maximum ports

Tags: Toshiba

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