Satellite Pro A300 / PSAJ1E - 01000XEN won't turn on

I have a new laptop, Toshiba Satellite Pro A300 / PSAJ1E - 01000XEN.

After I opened the box and put it on my desk, I connect to the AC adapter and after that I tried to turn on the laptop but there is no response.

I removed the battery and pressed the button (to remove the static). I then plugged in the power adapter and properly turned on the laptop (with no battery).
If I stop the machine, the laptop won't turn on with the battery and the AC adapter. I have to remove the battery so that the laptop turn on.

I think the problem is the battery or maybe the BIOS... I await your comments on this topic...

Concerning

Hello

What seems to be something wrong with your laptop.
But please don t ask me what exactly wrong s or what part malfunctions.
Without any control it s simply not possible to provide the final diagnosis.

As you say, the machine is new.
Why you n t contact your dealer and ask for replacement?
Maybe you could get a new one?

However, you can contact the ASP in your country for a detailed notebook check.

PS; Your warranty is valid if you have no fees

Tags: Toshiba

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