Satellite Pro A660 - do not start in Windows

My problem is the following:

I turn on the laptop. The light on the button, and that's all that happens. The screen does not come to life. It stays black.

Any ideas on how to solve this problem?

This happened 7 weeks ago. I took it to a toshiba service centre and they replaced the motherboard. It took 5 weeks to return the system to me, but the problem resurfaced. I can't yet recover the system with the key and the 0 button simultaneously.

Any ideas?

Hi bobneil,

And what happens if you connect an external monitor? You see an image on the external monitor or is he too black?
Have you connected external devices such as keyboard, mouse, etc. ? If so remove all of them and make sure that the battery is fully charged before you try to start your laptop.

If you are able to boot up your laptop, again I would try a BIOS update from the official website of Toshiba.
But before do you a BIOS update to close all running programs (Antivirus, firewall, etc.) and make sure that you are logged on as administrator. Also to decompress all the files in archive zip first before doing the update.

Tags: Toshiba

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