Satellite Pro C850-1HE does not receognize new RAM Micron modules


I have a laptop Toshiba Satellite C850. I bought it on amazon UK and it came with 2 GB of RAM.

I'm really happy with it, but 2 GB of ram is no longer enough.

Last week, I bought 2 GB more RAM.
The packaging said KomputerBay, but the manufacturer is in fact "Micron". So I installed and activated on my laptop, but my laptop does not recognize the memory of Micron.

The bios says I have "2048MB" of ram installed, instead of 4096 MB. Therefore, Windows and Linux can recognize only 2 GB of ram.

Then, I removed the ram original samsung and pressed the power button with only the Micron ram installed. Unfortunately, the computer has not yet shown any image on the screen.

I have already tested the Micron on an old laptop Toshiba Satellite L650 module and it works like a charm. Thus, the ram is not defective. In addition, the ram is placed correctly because CPU - Z it detects correctly:

Also, I've updated the BIOS and I use recent toshiba Web site orders. Is there anything I can try to make this ram works on my laptop?


> Is there anything, I can try to do this ram works on my laptop?
I don't think so. For me it's the compatibility issue. Send it back and buy 100% compatible module for your laptop model.
Your laptop model can be improved up to 16 GB and compatible RAM modules have tracking numbers:
2 GB DDR3-1600-PA5037U-1M2G
4 GB DDR3-1600-PA5037U-1M4G
8 GB DDR3-1600-PA5037U-1M8G

Tags: Toshiba

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