Satellite Pro L20-212 - USB 2.0 does not work

Hello

I own a * Satellite Pro L20-212 *, * Windows XP (SP2) is installed, but USB2.0 does not work *. I see nothing on USB 2.0 in the Devicemanager and the speed of the USB 2.0 devices attached is at the level of the USB 1.1.

I don't know what information is needed to help me with this problem as it should normally work on my laptop (and I know that the laptop has USB 2.0 ports).

What I have to install a special driver to use USB2.0 or is there any software on my laptop that I need to activate?

Thank you very much
Frank

Hello

Did you install the image on the Toshiba Recovery CD? This image contains the Windows operating system, Toshiba drivers and additional utilities. After installation, everything should work fine, and also the USB ports should work also.

The USP ports, you can find in Device Manager in the serial BUS controller universal section. Open the tree and check if there is some yellow exclamation points.
Then try to remove the Device Manager, the controllers and the USB hub and restart the laptop. After restarting again the OS should recognize USB controllers deleted again.

I hope that this accelerated procedure will help you.

Greetings

Tags: Toshiba

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