Satellite Pro L20 - need to re - install

Hiya,

I have a client who owns many Toshiba laptops, but I have a problem with is the L20, which is the last Tosh they have. Anyway, the end user has a viral infections 4958 stggering on his machine and the machine was not happy. They have been sanitized using an external SATA caddy.

All the windows files have been infected then rather than dealing with a machine that I don't know what he will do in the future, I backed up to another drive and formatted the HARD drive.

I tried to use a copy of Windows XP to re - install the laptop, which went well until it took a restart to complete the installation and then there was just a cursor blinking in the upper left corner. The mother of customers got supplied with a recovery disk for a Sat Pro L10 which seems well - having worked at least until I've restarted.

At this point, I get the BSOD imfamous indicating that there is a problem with the disk controller. Windows has shut down to prevent any furtherdamage etc etc.

Ideas of how I can get around this problem - obviously I asked the EU and his son recovery CD, but they can't because they moved.

My options: -.

1 a copy of the recovery for this model CD
2 get the drivers on the HARD drive and then write a simple batch file to change the register of autoexec.bat

Other ideas would be appreciated.

Thank you very much
Tim.

Hello

You get the BSOD because you tried to reinstall the OS from the restore CD sat a Pro L10. This doesn t work on the Pro L20 CD!
You must use the designed only for this laptop recovery CD!

The simplicity of installation from the CD of Win XP should generally work.
Have you used the XP with SP2? Please do!
After the installation of the OS, you will find all the drivers on the Toshiba driver page.

If the installation of the original Win XP OS does not work so that you can order the CD from recovery for the Pro L20.

Tags: Toshiba

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