Satellite Pro L300 - CD/DVD does not appear on my computer

Hello! This is probably a silly question / easy but I am very new in this and... my CD/DVD unit does not work.
It does not show on 'my computer' and when I insert a disc, nothing happens (with the exception of a humming noise but then nothing)...

Please can someone help me?
As the helpline does not respond on Saturday...

Thank you very much!

Hello

Try this;
Go to the Device Manager and remove the drive from the Device Manager list CD/DVD.
Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Reboot the laptop and check again.

Tags: Toshiba

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