Satellite Pro L450D black screen and will not respond to any keys
Hello
My niece has used his Toshiba L450D for almost a year now and he really liked it, who was until last month. She turned on her laptop and when she presses the button of the mouse, the button cracked and he fell into the laptop.
Now my brother contacted Toshiba and I was told because it is under warranty it might return for repair because it was a common fault. Then he he packed in loads of air bubbles and a box to make sure it was safe.
A few weeks later he came back repaired but we were all shocked that the laptop was put in a very loose box and you could hear this rattling noise. When we turned on the battery was flat and we had a new boot menu.
As she installed it Windows 7 laptop would boot directly into Windows 7, but now after the repair of the laptop shows a menu black screen with as follows:
+ Windows 7 +.
+ Recover Windows to Factory Settings [active EMS] +.
So we started in Windows and everything went well, but now after 5 or 10 or even 20 minutes, laptop displays a black screen and will not respond to keys or mouse movement. There is nothing on the screen its just black.
I started in SafeMode (which was more difficult with the new menu) and it does the same thing. I even managed to do a virus scan quick who took 3-4 minutes and was clean.
I would like some advice on what my niece is very angry, and it's difficult to explain what is happening to a child in the primary school.
Any help would be grateful.
Hello
Have you tried the option of HARD drive recovery?
If this is not the case, try to set the notebook back to factory settings using HARD drive recovery.
Turn on the device, press F12, choose repair my computer, then select Toshiba HDD recovery.
I hope it will work!
Tags: Toshiba
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You have the Satellite Pro A100 PSAAS hmm if you want to save your personal data, I recommend to remove the portable computer HARD drive and try connecting it to another computer via an external USB HDD controller. These cases of 2.5 HARD disk are not expensive and you can buy it in every store of the computer.
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