Satellite Pro L870-172 error 003 when retrieving the recovery DVDs

Hi all

Having a devil of a time with this portable darn. So I bought the recovery dvd. tried to boot from the disk and comes with no OS bootable. Thinking it could be a problem with the optical drive, I created a bootable usb key.

Received the usb key to start

So I goto Toshiba Recovery Wizard
Press Yes to say it will wipe the drive.
Retrieves the software factory default
In the end, I get an error message

Error: 003
Recovery error

Press ok to start the computer

You can see the final screen here.
https://DL.dropboxusercontent.com/s/1fq5yk4t9hjhmk9/2014-09-05%20at%2012.38.PNG?DL=0

Can anyone help plleeaaaseeee.

The only thing I can think is that maybe when I created the USB startup key should I copy then disk2 on the stick as well using xcopy.

I think there are several reasons for the error.
The recovery media or the hard drive is may be defective. Wrong settings of the BIOS, etc...

I recommend you to check once more the Toshiba Recovery bootable disc.
I don t think that there might be a problem with the optical disc drive.
From my point of view, it could be a bad BIOS setting.

The Satellite Pro L870-172 has been pre-installed with the system Win 8.
Please check start secure as well as the UEFI boot mode option in the BIOS.

Generally, in order to be able to boot from different devices to boot, secure boot must be disabled.

Tags: Toshiba

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