Satellite Pro M40: screen remains dark until Windows has fully loaded

Hello to all here.
I have a problem with my laptop. My laptop is a Satellite Pro M40.

When I turn on my laptop, I found the backlight won't come... the screen will stay dark until it has fully loaded into Windows. I've checked all my food, and there all fine options. Even if I can get the Bios screen its impossible to read the txt because without backlight. I tried to hold the Fn & F7... joy of Noy.

Someone at - it ideas?

Richard

Hello Richard

I didn't see anything like that before and I'm a bit confused why you can't see the BIOS settings, but running the OS. Use of the FN + F7 key combination won't help because this option only works on Windows and not on the level of the BACK.

If possible try to plug the external monitor and test again. In any case I put t think you can fix it yourself. Try please contact Toshiba authorized partner in your country. Explain the situation and see what they say.

If you discover that something please let us know. It will be really interesting to know why this happen.

Tags: Toshiba

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