Satellite Pro P300 - after Truesuite update I can't open protected files

Hello
Sorry for my bad English, but I came to Italy, and here we do not have any forum that can solve my problem.

I have a Toshiba laptop pro P300 with fingerprint reader. I use fingerprints to log and protect certain files, simply out of curiosity, he seemed cool...: |
The problem was born while I recently updated "truesuite access manager. Since I did the update I can not open protected files, I have not read that I have to remove the protection before the update (damn...), but these files are important to me and I have to reopen them.

To solve the problem at all first I restore the system prior to the update to have the old version and open these files again, but my fingers are deleted and I can not create new prints because the pc said "could not open the sensor. I don't know what that means.
I thought he needs some drivers, so I reinstalled truesuite Manager to access, several times, I reinstalled the BIOS, I did the scan of the drive and the diagnosis of toshiba, but the sensor still does not work.

I think that if I can record a fingerprint with the old version of the program I will be protected able to open files again (and I will no longer protect them) because only the old version of the program knows how to decrypt these files, but I do not know how to enable the fingerprint sensor. Could someone help me, please?
Thank you very much!

The update of Truesuite comes WindowsUpdate? Or did you download the update from the Web from Toshiba site?

You can use your backup password (usually its your Windows password) to access the files?

Tags: Toshiba

Similar Questions

  • Satellite Pro A100 - after installing XP I can't work

    Hello

    I reformatted the satellite Pro A100 PSAA3E and Windows XP SP3.

    I'm not all the sounds to work on the laptop.
    I tried to uninstall and reinstall the drivers from the Toshiba site, but no luck.

    Any ideas how I can get this problem resolved?

    Thanks in advance.

    Tim

    Hello

    You have installed a sound driver? You can download it on the Toshiba page:
    http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

    The SP3 for XP contains two important fixes for audio cards high definition. SP3 must be installed first and then the audio driver, otherwise it won't work. So maybe reinstalling the audio driver might also solve this problem.

    In addition, you must use the forum search. You will find a sufficient number of threads on this problem! ;)

  • Satellite Pro M40X: After BIOS Update-no boot!

    Hello, I have the problem: there is no response after you try to update the BIOS (in Windows XP). So I changed the laptop (off AC power, battery away).
    So now, I have after screen black only "light", is there no start menu, no bios, only the STI fan.
    What can I do in this situation?

    Thanks: vladi

    Hey Buddy,

    the only thing you could do is to bring your machine to a (certified partner) ASP for a checkup of hardware or BIOS fix because you have in your situation can't do anything.

    Please, contact a service partner and send your machine to them, it s the only way to solve your problems.

    Here´s a link to find the nearest ASP in your country:
    http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

    Good luck and good weekend

  • After the update I can't save my files in iCloud?

    Theres no link to the bottom of the left side of the savings don't page... is there a way I can still do it? What devices, it is can't find the source iClouds file to record directly on it. Just a note, in addition, all other program sakes to iCloud but adobe!

    Screen Shot 2015-10-14 at 22.45.52.png

    Hi darrenlynch1990,

    Thanks for the update.

    Adobe Photoshop CC2015 Settings folder is located in the hidden user library.

    Follow these instructions:

    1. open Finder

    3. click on menu go and press and hold option that would allow the library hidden under the menu option to go to.

    • If you are unable to find this hidden library, then click go to the file menu go and type ~/library

    4. open the Preferences folder

    5 rename Adobe Photoshop CC2015 Adobe Photoshop CC2015 settings-old settings

  • Illustrator can't open my file - shows just the import text options

    Hello! I was just working with Illustrator on Windows and my PC was in accident. After that restart Illustrator can't open the file-it just opens a blank document with the 'Text Import Options' window illustrated above.

    See this document on how to use it:

    https://helpx.Adobe.com/de/Illustrator/using/crash-file-data-recovery.html

    It is important that, after a crash, you open Illustrator and just double click on your file.

    When he presents a few warnings error, comes through them but read carefully, and then click options to choose wisely.

    When the revival after an accident you have a unique possibility to recover your file (and even that may fail).

    For the file in question your food options are very limited, but for the future, you might want to take action.

  • Satellite Pro P300-1bd - no parts sound dolby after recovery

    Hello

    I bougt garage a toshiba satellite pro P300-1bd. With this laptop, it has Dolby sound piece on the pc.

    I installed my P300-1bd with the recovery with XP disc. I've updated the pc with windows vista Enterprise edition.

    Before installing, I had an excellent sound quality, with a good bass.

    Now after you recorey, the sound is very bad.

    I installed the drivers for the card's audio fr.
    But, what should I do to get my good his return.
    I can't find sound on the internet room so that I can install it. But I don't know if that's the problem.

    Can anyone help me to get my perfect his return.

    Thank you in advance.

    Post edited by: melina

    Hello

    The European driver Toshiba page provides two audio Conexant drivers for this model of laptop.
    + Driver sound + 4.36.10.0
    + Driver sound + 4.83.1.0

    I recommend the new version 4.83.1.0
    Uninstall the old driver first in the Device Manager.

    Restart the device and install the new downloaded drivers.

    Hope this helps to get better sound quality :)

  • Updating the BIOS is dead the satellite Pro P300-1AY

    Hi all

    found this forum and really hoping that he can help me!
    I bought a satellite Pro P300-1AY two years ago, it cost me £900 nr so I thought it would be worthy of a purchase.

    A year ago the USBs stopped working, I do it every working solution I could think of anything will do, finally gave up and learned to live without USBs!

    However, a few weeks ago, the laptop at the start stop, I didn't get was the black screen. Probably a video problem I did all the memory check hard drive everything else, however, it was only an intermittent problem, I found if I he tilted on the side she would begin, another thing to live with!

    But two days ago, I heard that if I've updated the BIOS, it could solve all my problems. so I went to the Toshiba site, found the BIOS updated and downloaded, but to halfway through the installation, the laptop froze and I couldn't t he put it off and had to take the battery out to turn it off!

    And ve you may have guessed, he's now won t start. Even its worst, LED lights, and if I put a disc in the cd I can hear it whirring, but that s it.

    Is - this irreparable? I ve heard of priming of the cd with the original BIOS with a combination of keys or I'm hoping against hope?
    Ty for your time in reading :)

    Hello

    > Is it irretrievably? I ve heard of priming of the cd with the original BIOS with a combination of keys or I'm hoping against hope?

    Well, usually the BIOS could once again be reflashed, but you would need a traditional version of the BIOS update.
    This version is available for Toshiba FSA.

    So you will need to get in touch with a local ASP technician that could reflash the Rom BIOS module.
    Eventually, after this update the specifications would be stable.

    Good luck

  • Satellite Pro P300 restarts a few minutes after the stop

    Hello

    I'm unable to download the update of the BIOS for a Toshiba Satellite Pro P300 PSPCDE (WIN 3.00), the reason being that I wonder a user name and password to download the file!

    The laptop has this annoying problem to revive a few minutes after the laptop has stopped, and that's why I want to update the BIOS to see if it suits him. Laptop is running XP Pro (downgraded from Vista).

    Ideas how I can get the update of the BIOS and will it solve the strange rebooting problem?

    Paul

    Where are you trying to download the BIOS?
    I always download my updates on the official website of Toshiba and if it doesn't work maybe you should wait a day.
    http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

    To be honest, I doubt that the BIOS update will solve this problem. I often read about this problem and you can solve if you disable the wake on LAN function in the BIOS and Windows (properties of the wireless network card).
    Check it!

  • Satellite Pro P300 - update graphic card and CPU

    I have a Satellite Pro P300 and I was wondering if the CPU or the graphics card can be improved?

    I really like my laptop, but an upgrade is imminent and before I take the plunge I just want to see if it is all options other than a new laptop.

    Hello

    Processor and graphics card update is not supported and there is no list with compatible processors. If everything is on your own risk. In the worst case a new processor will not be recognized from the motherboard or BIOS, probably you need a new module of cooling too so I wouldn t this

    In addition, the graphics card is attached to the motherboard and cannot be exchanged.

    => [Can I upgrade the CPU, graphics card or motherboard in my Toshiba laptop? | http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=13]

  • Satellite Pro P300-26U - can I use a second HDD?

    Satellite P300 obligations food raid0 and double HARD drive. All models? Manual of 26U don't say a word on the subject. Model as P300-1BP has double HARD drive.
    Can someone help me? I want to buy a P300-26U in Italy.

    Thank you.
    Guido

    Hi mate,

    Who said that the Satellite Pro P300 takes supported RAID? AFAIK P300 series don't have RAID controller and in the specifications detailed on the Web from Toshiba site I can't find anything about this

    Satellite P300 it of only possible to use a second HDD if it has a second HARD drive connector. You can check it if you remove the second HARD drive. If you can see a second HARD drive connector, you can use a second HDD.

  • Satellite Pro P300 - screen remains blank after power on

    My Toshiba Satellite Pro P300 power on, the screen remains blank.

    Can someone please help?

    Looks like a FL. inverter problem
    I doubt that you could replace is it s a job to a service technician.
    The FL Inverter control the backlight of the screen and if it s faulty, you will see everything as behind a thick fog

  • Re: Microphone completely after installing XP on Satellite Pro P300

    My father bought a Satellite Pro P300 that I went down to Windows XP by using the included CD/DVD.
    Later, we found that the internal microphone is very quiet when we tried to use it.
    We need to yell into the microphone to get any sound at all, more like sounds random blip. Type the microphone sounds more scratch.

    All other sound effects are great. speakers work fine. We connected an external microphone to the mine in the laptop and video calls worked without problem, the problem is only with the internal mic.
    I saw that someone else has the same problem in the forum (link: [http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=33844&tstart=0]), but it does not say how or if this problem has been resolved.

    I would really appreciate if someone could give me the fix or a link to the fix to our problem other than plug in an external microphone.

    Hello

    Windows XP supports a microphone amplifier. Have you enabled it?

    Go to control panel-> Audio & Sound Devices-> advance tab press Volume button

    Optionally, select advanced controls

    Then you should see the volume of the microphone. Please set it to a higher value.
    In addition, press the advanced under the microphone button.

    Here, you can mark the micro amp.

    Concerning

  • Satellite Pro P300 - what is the maximum RAM I can install?

    What is the maximum RAM you can install in the PSPCDA-01L00D Toshiba Satellite Pro P300?

    It is not listed in the specifications.

    Hello!

    It seems therefore that the laptop is already upgraded to the maximum RAM.

    I think that 4 GB of RAM should be sufficient for all applications on a laptop at the moment. :)

    Good bye

  • Satellite Pro P300: Error after installation of battery 8.00.02 BT WIN 7 32-bit

    I upgraded my Satellite Pro P300 Vista Win7 Pro 32-bit.
    The programs and existing drivers had (compatibility) problem with Win 7 whitch is indicated when installing Win 7 Pro 32-bit.
    So I download and install this new battery.

    In the peripheral equipment there are a 3-port BT. But the software (settings, communications, etc.) does not start...

    for example: BtAssist.exe - failed to execute (Dutch: toepassingsfout), may not start successfully this applicaton (0xc00000be, click Ok to exit).

    Someone at - it ideas?
    Everything worked fine before installen Win 7.

    Thanks already

    Eric

    Hello

    You did a clean install of Windows 7, or you have upgraded the Vista to Win 7?

    I recommend a new installation of Windows 7. It's better, because an upgrade from Vista to Windows 7 could leave some junk on the HARD drive and some tools/drivers Vista is not compatible with Win 7 OS.

    So to do a clean install of Windows 7, then download and install the new BT stack from this page:
    http://APS2.toshiba-tro.de/Bluetooth/

    Good luck

  • Satellite Pro P300 has NO stereo Mix in Vista with Realtek sound card

    Hello.

    I have a P300 with Realtek internal sound card and drivers updated.
    I NEED a stereo mixer in the recording devices, but I currently get only a MIC input, even after checking "Show offline and disabled devices."

    Yes, I updated the drivers HD Audio of this site Web and Realtek and still nothing.
    The only other thing that could affect this, but I don't see how I use ASIO4ALL drivers audio in conjunction with the Realtek drivers.

    I'm running Vista 32 bit Edition Home Premium

    your

    Hi mate

    I confused m do you know why?
    Because you talk about audio driver Realtek and sound chip and my knowledge, that the Satellite Pro P300 was equipped with the audio chip Conexant!

    It s NOT the Realtek chip! It s Conexant!

    According my Conexant audio chip experience can't stand stereo mixer in the recording devices!

    Good bye

Maybe you are looking for