Satellite S50t-B touch screen no longer works

Hello

My partner bought a S50t-B Satellite probably 5-6 months and everything worked perfectly, until she had a few updates to windows that has happened, and now the touch HID compatible drivers are apparently disabled in Device Manager?

The touch screen no longer works, and I've pretty much exhausted all the options I could think.

I tried to reinstall windows, apply all updates via the service center, I can't find the drivers for the touch screen on the support Web site downloads section and the bios etc is all to date.

I was hoping someone could shed some light on how to proceed with this issue, since the main reason, she bought there the touch screen function.

Thanks, Keegan

Post edited by: keegz

I don't have any idea what system you have installed, but if the laptop was equipped with touch screen, additional drivers for touchscreen are not necessary.
If touch screen is working properly, the Windows (Win 8.1) should detect it automatically.

What Satellite S50t-B-ooo do you excatly?
From my point of few, the laptop must be set to settings factory just to check if its really a software related issue... so I wonder why you do not use HARD drive recovery or recovery media to restore the laptop to factory settings?

Tags: Toshiba

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