Satellite U300 - DVD player can't read DVD

I got my U300 for about a year and a half, and now the DVD player has stopped working properly.

I can play DVDs without problem, but I am unable to read CDs or disks of software. When I double click on DVD - RW on my computer, a message appears telling me to insert a disk in drive D, when it is already there!

Anyone know what is the problem and how can I solve this problem? Any help is very appreciated! Thank you!

Hello

You can try the steps to follow

-Try to remove upper and lower filters. If you n t know how, read this Microsoft KB article:
http://support.Microsoft.com/kb/314060

-Remove the drive from Device Manager CD/DVD, and then restart the laptop. After the reboot of the CD/DVD drive will be recognized again. Maybe it works.

-Perhaps there is dust on the lens. You should try to clean the lens of the CD/DVD drive.

In the worst cases, the CD/DVD drive must be replaced :(

Good bye

Tags: Toshiba

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