Satellite U500-10z - dead pixel

Similar Questions

• Satellite R630-13D: dead pixels and background noise

  Hello

  I got my Satellite R630-13 t today about a week ago. I noticed that I have about 10 + dead pixels already - why? Is that what I can do to sort or should I send it back? I'm not particularly impressed by this when the laptop is barely served.

  Also, I noticed that when I plug in my headphones there are noise white background if sound is enabled (or not music etc). I thought that this could be low for questionable helmet, but it happened with my two sets (both in decent enough ear phones.

  If anyone has any advice on these issues that would be really appreciated.

  I'm really enjoying this laptop, but these questions and the fan strong enough make me tempted to return it.

  Thank you very much
  Sylvia

  Dear Sylvia

  I recommend you contact your local dealer and explain the situation. He may be ready to help and share your laptop with a new one.

  Please try this first.

  By the way: there are Toshiba information about dead pixel
  http://APS2.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

• Satellite M50-226: dead Pixel-> is it possible to replace the screen

  Hello!

  My Satellite M50 226 gets more and more Pixelerrors. First of all, he didn't. All of a sudden 2 or 3 dead Pixels one moment there are 3 News (6 more) Pixelerrors.

  I have a Toshiba paper that says I have a warranty of Pixelerror 3. Where should I send the computer? Who do I call?
  AND: How long it takes?

  Kind regards
  Steffen Schreyer

  Well, what to say the warranty could cover the replacement of the screen, but it depends on the amount of pixels and resolution.

  Found several threads on the same topic. You will also find the official documents from Toshiba and statements on issues such as:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=10662&MessageID=40901
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=19771&MessageID=72468

  > Where should I send the computer? Who do I call? AND: How long it takes?
  I put t know how long repairs might take, but you should contact the service provider in your country for details. They could provide useful information.

  You can find here the ASP:
  http://EU.computers.Toshiba-Europe.com/-> support-> support & downloads-> from the home page find an authorized service provider

• Satellite U500-10Z is interrupted?

  Hello

  I am considering buying the U500-10z, but I heard it is discontinued (oviously Comet sell remaining stock) I was wondering why it is discontinued - is something wrong with this model that the effects of its functions?

  I also have another question regarding the U500 range, I've read reviews praising the quality of the keyboard and others refrain, it is just the opinion of the examiner or different models do have a different keyboard quality (as keyboard quality is important to me), if yes which?

  Hello

  Therefore, the U500-10Z stop?
  There are different models of U500. The U500-10Z seems to be designed for the British market.
  In other countries, you can get other U500 units.

  But be aware also that many different series and sooner or later all released laptop series would be replaced by other Toshiba release series.

  But U500 is new on the market so you should be able to order it.

• Satellite A660 - 14Q: Dead Pixel

  Hello

  I am a french and my English is very bad, I'm sorry.

  I would like to know, if you know a solution for a dead pixel (pixel due to lack of type II). Is it possible to repair this pixel or not? My warranty is still valid, and Toshiba could fix this pixel? Or I could fix that pixel and it stays on my screen.

  Thank you and I'm sorry for my English.

  > I would like to know, if you know a solution for a dead pixel (pixel due to lack of type II). Is it possible to repair this pixel or not?

  No, the dead pixels is not repairable.
  Only a replacement display can help you, but the guarantee would cover only if your screen would show more dead pixels.

  I googled a bit and found this Toshiba document:
  * Information about the tolerance of failure of the technology and pixel of the screen for LCD screens *.
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R02.htm

  Welcome them

• Satellite A100-813: dead pixel - warranty conditions?

  Hi guys,.

  bought A100-813 a few days ago, and screen tested before purchase - unfortunately "white screen" only ;(
  at home when the value 'black screen' - I've seen a dead pixel (one)

  support the guys say one is 'not enough' for repair/Exchange

  I'm looking for claryfing conditions guarantee how much-(un, de plus), where-(Center screen, off-center), pixel/subpixel, etc..) are enough to claim repair / Exchange.

  would appreciate help

  Hey Marcin

  Why you n t use the advanced search in this forum?
  I searched a dead pixel and got several hits.
  Check this thread:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=17534&MessageID=64052

• Dissatisfied (e) with the support of Toshiba due to dead pixel

  Poetential beware buyers of Toshiba products. Toshiba offers very little support. All they do is try to weasel out of warranty repairs. After owning 14 computers laptop toshiba, for me and my company, I will never spend another dollar with Toshiba.

  I have a custom P750. 10 days after receiving it, the motherboard fried. Instead of offering me a replacement unit, I had to wait several days for a box, mail it to the wide, wait for repairs and wait that they to return. I could not drop off at the local Toshiba repair shop. In fact, I could, but if I did, I would be responsible for the cost of repairs. I've no idea what logic there is for this, but there you go. After this test of three weeks, I finally got my machine.

  Fast forward to this weekend. A pixel is grilled on my screen. My warranty is in 2 weeks. So to start the repair process. I'm amazed when the Lady informs me that Toshiba will not fix it. She says "we don't set the screens I have only pixel dead" and "a pixel does not affect the performance of the machine. Well forgive me, but of course it affects me looking at a black dot on my screen 24/7. I ask to speak to a supervisor, she put me on hold, comes back and tells me that she spoke with a "level 2 technician" who informed her that they wouldn't fix a screen with a pixel died. Again, I ask to speak to a supervisor, so she tells me that I will return a call.

  An hour later, I get a call back from a "supervisor" who tells me that they will not set a screen with a dead pixel. I'm trying to explain to him, that pixel is the defective screen, and I want to fix under warranty. If I sell this machine, and someone asks me "Is there dead pixels?", I have to say Yes and lose money in the process. He still tells me "we don't set the screens for a pixel dead." While I try to explain which guarantees one is, he cuts me and told me he spoke with someone, and they determined that pixel is the result of physical damage and therefore not covered at all. ?!?!?

  Hi Poman

  You know it's not easy to say anything on this subject because you're crazy enough now and I don t know if we discuss your problems on reasonable means.
  I understand you and I think that I wouldn't be happy when my dear P500 Satellite had too dead pixel. As you already say it is very annoying to see it 24/7 on the screen.

  Anyway, as you probably know support must follow certain rules and it's very sad if you have contacts with eager people. Please don t understand me wrong but perhaps your behavior on the phone was quite aggressive and on the other side people were completely non-professional.

  In any case, this dead pixel problem is defined and how it works, you will find on the document from Toshiba:
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R02.htm

  Below, you can find info on the other hand secured claim.

  For 10 years I use Toshiba notebooks only and I can't tell how it works with other manufacturers but I n t think Sony or Samsung will give you new notebook due to pixel of a death. Maybe I'm wrong, but I don t think so.

  Bye and good luck

• Can I repair the dead on Satellite Pro A100-662 pixels

  Hello

  I just bought a satellite Pro has 100-622, but annoyingly while watching a DVD I have nototiced a pixel on the screen is of course a little faulty and turns green when, for example the rest of the screen in black. If this was not in the middle of the screen, it would be nice, but it's a little embarrassing to watch a movie when the actor on the screen has a green space in the middle of his forehead!

  Can I do to solve the problem?
  Thank you
  John

  Hello

  No, the dead pixels can be repaired. The only solution really is the replacement of the screen!
  But the replacement of the screen depends on the amount of pixels!

  Please check this Toshiba document for details:
  http://support.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

  and the other thread on the same topic:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=23478&MessageID=86514

  Greetings

• Satellite 5100 - Question about dead pixels. Is - this really dead pixel problem?

  Hello

  I've got Satellite 5100 603. There was a few pixels on the display. I don't know what is really dead pixel problem or not because the black area appears to be behind the screen. When I move the left and right sides, the black area move too much left and right (as if the black box is behind the pixels of the screen)! And I can say that all the pixels work OK when watching from the sides right and left of the screen (because the pixels that appears to be dead, changes in search of different angles).

  Are there really dead pixels or is it another problem?
  Can I do about it?

  FYI, I use my laptop for 2,5 years and there is no guarantee of course...

  Thanks for any help...

  Hello

  Because of your description, it is not easy to give you a proper answer. On my old laptop, I had two dead pixels and it was easy to see the boot process. At the beginning, you can see home screen Toshiba and dead pixels are usually green (the background is black).

  Sorry but there is nothing to do. You have to live with it because the display is very expensive.

• Re: Satellite A660 - 12 X - dead pixel on the screen and how to increase the sound?

  Hello 3 days ago (20 July), I bought this laptop and I have 2 questions: I have a dead pixel (red color) on the LCD screen, I tried to use the java applet:
  http://www.JScreenFix.com/applet.php?width=1366&height=768 to remove it, but to no avail. I looked at your table of replacemente lcd but it didn't understand because my resolution was not on it. So my question is: how many pixels I must have because I complain?

  Another question, windows 7 permanently "think" my DVD player is a mountable/no mountable option, which means that I can take it apart like a USB pen... no doubt I am lack of pilots... but I don't know which ones that...

  And another little question: How can I increase my sound on this laptop? I'm a little unhappy with the sound quality, my previous laptop (of the older generation) had a better sound quality...

  Thank you for you time :=)

  Hello

  > So my question is: how many pixels I must have because I complain?

  More than that, you can read under
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R01.htm
  http://APS2.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

  To determine the number of pixels, you can use a program like, dead pixel tester.

  > Another question, windows 7 permanently "think" that my DVD drive is a mountable/no mountable option

  Perhaps, you must delete the upper/lower filters:
  http://APS2.toshiba-tro.de/KB0/TSB7801XL0000R01.htm

  > And another small question: How can I increase my sound on this laptop?

  If the sound at high volume settings and it is still not enough, there is nothing to do. of course, you can install the most powerful speakers or use external one. You should try to update a sound card driver, I doubt, however, it helps you to:

  [European Toshiba driver page | http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

• Satellite A500-1F4 - nasal sound, display driver problem and dead pixel

  * Problem 1: *.
  Sometimes its stuttering 2-3 seconds when listening to music or playing games. Once, when it computer freezes and I had to restart

  * Problem 2: *.
  Sometimes the screen freezes, it turns black and after 2-3 seconds, he returned. And a notification appears at the bottom right that saying "Nvidia driver has stopped working and recovered 187,98'."

  * 3.* problem
  I have a dead pixel on the top right of the screen. It looks like red on a white background. (tried trouble programs and massage screen)

  Is it possible to solve these problems? I trust mark 'Toshiba', but I don't know if I bought another laptop I would not encounter these problems.

  Post edited by: usrobotics

  Hello
  I have also this problem such as a freezing of the computer and the notification "driver Nvidia has stopped working". ". It's because of the display driver and we can nothing but just wait when Toshiba will broadcast a new, improved driver.
  That it was a dead pixel, you can read about it here

  http://www.WikiHow.com/fix-a-stuck-pixel-on-an-LCD-monitor

  It is for Lcd screens, but can also be applied to the display of the laptop

• Satellite A300-1EG - dead with the graphic card pixel problems

  Hello

  Not after two months of use of a brand new Toshiba A300, I had a dead pixel.
  Its only I guess, but what intrigues me is that it could be somehow merged with disorders, that I got with my graphics card.
  I had trobule with S-video use, there was a bad image, without collors.
  Is there a chance that I can have my screen replaced?

  Im still under warranty.

  Thank you

  Hello

  Regarding the dead pixel:
  > Is there a chance that I can have my screen replaced?
  I doubt that the screen would be replaced only due to a dead pixel.

  Please check out this article from Toshiba. I found it in the page of knowledge base of Toshiba.

  + What is the maximum number and type of fault of pixel your monitor LCD Toshiba can expose by 1 million pixels? +
  http://APS2.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

  You will find details of the maximum acceptable number of holes per 1 million pixels.

• Satellite U500 - drivers not "signed": cannot install

  Toshiba is really the best laptop I've seen! I had to change my HD because of a hardware failure (dead disk); before that, I did a "recovery disc" Toshiba System. I thought I would just to boot from this DVD to reinstall them all. BIG MISTAKE!

  So I started BLAH this DVD, lights up process (an hour, already a great delay!), BUT a few drivers, especially one wireless, can not be installed! I get a message that "Drivers must be signed and therefore cannot be installed" and am kindly asked to get the "good drivers!

  On the Toshiba site there is no "good driver", I received those who are supposed to be for me, but still the same message Windows.

  So what to do? This "recovery disk" does not recover even the correct drivers? What a great joke! And of course the computer was sold without any DVD!

  OS: Win 7 64 bit 'home', with legal license.
  Toshiba Satellite U500 with Wifi and WiMax (4G)

  Thanks if you can help

  Dear guarding

  I put t really understand what may be the problem maybe you should visit Toshiba service, put your laptop on the Office nearest you and ask for help and logical explanation for all of your problems.

  You are not alone with U500. In front of me, I U500-1EX touchscreen and use it almost two years now. My notebooks running perfectly, created restore disk has been used 2 times without problem, WLAN works, and portable is up-to-date. Everything is OK and I love this little machine because I n t have one problem in the past.

  What model do you have exactly (U500-xxx)?

• Satellite M30X with bad pixels

  I have four bad-pixels (black) - Toshiba Satellite M30X. The display resolution is 1280 x 800.
  Perhaps someone knows if I can reclamate it?

  You mean that dead pixels?
  Well, in the forum, you will find many reviews on these dead pixels.

  Check these messages:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=15283&MessageID=55732
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=15124&MessageID=55094

• Satellite U500-1F5 Gets a green screen when playing hd 720 p/vids

  Hello

  When I tried to play a 720 p video with the help of vlc Video player with my Toshiba Satellite U500-1F5, it shows just a green screen but the audio is played, I even tried to play the other vids 720 p of mine just to check if its only my video who might have a problem, I got lucky one of the videos works but the prob it becomes pixelated, but when I put in full screen, it becomes more clear.

  Can you help me to know what could be the problem? Thank you!

  Have you tested with another player?