Satellite U500 - 18L - stops randomly without notice

Hello!

my laptop suddenly and randomly turn off (as if I plug the power) at any time (after 5, 10, 30 or 60 minutes or even more than that), but it works normally in safe mode, without any problem. I searched the internet but I have found no help.
-It is not a heating problem.
-J' tried to remove the graphics card driver.
-J' even got Toshiba HDD recovery.

but the problem still there. What in the world could be the reason? and why it only happens in normal mode but not in safe mode. so frustrated :(

Help, please

On this virtual path, it is not easy to say why this is happening. My first thought was maybe overheating.
Satellite U500 is old enough laptop model, and I can imagine the fan cooling or cooling rack can be full of dust that blocks the flow of regular air.

Safe mode is a mode type of diagnosis of Windows and most device drivers are not loaded. Of course in this mode CPU does not work under stress and many processes are not active. In this laptop mode will not produce as much heat as usual.

Of course, I can't say with certainty that overheating is the reason described interruptions, but in my opinion, your first step should be portable professional cleaning. After doing this, you can check the feature and is if the same thing happens again. If so, it may be a hardware problem.

Tags: Toshiba

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