Satellite U500 - problem installing Windows 7 64 bit

Hello

I just bought a U500 laptop and am trying to install the 64 bit version of windows 7.
It is obtained in the section "Installation program starts Services" and comes with a Setup error saying that the laptop needs to be restarted.
When it is restarted it comes up once again with the error and keeps looping through.

7 the window was on the HARD drive when I bought and was the first option to install when the laptop started upward. There is a recovery disk, but it degrades to XP, something, I'm not keen. I tried to reboot in safe mode, all three options, nothing helps.

Any help would be much appreciated.

> the window 7 was on the HARD drive when I bought and was the first option to install when the laptop started upward. There is a recovery disk, but it degrades to XP, something, I'm not keen

I put t understand that said you the Win 7 64 bit was preinstalled, but the recovery disc contains Win XP?

As far as I know, the most recent series of laptop is preinstalled with Win 7 64 bit and the recovery disk contains the Win 7 32 bit there is also a preinstalled Toshiba Recovery Disk Creator that allows you to create the own recovery with Win 7 64 bit OS disk

However, if the laptop was preloaded with Win 7 then a HARD drive recovery option should be available also. Turn on the device, press F8, select Repair computer mu then Toshiba HDD recovery
This should start again Installing Win 7 64 bit

Tags: Toshiba

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