Satellite Z830-10 t - battery replacement

Hello

I would like to know how I can replace my PC (Satellite Z830-10 t) to the Japan.

Two years ago I bought the PC in the United Kingdom, and now I'm living in the Japan.
The computer battery is not recharged and now counted more, so I think I need to replace the battery.
Then, I asked Toshiba support the Japan to replace the battery, but they refused my offer, because they deal only with products sold to the Japan.

Could someone tell me how I can replace the battery from my PC to the Japan?
Should I send the customer to the United Kingdom? If so, what is the address? How much does it cost?
Or, it may be necessary to think of the battery by myself. In this case, could someone tell me what is the battery product number?

Thank you in advance.

Sincerely,
Yuki

It is not easy to give you good advice you can do. Problem is that your laptop must be disassembled and this should be done by authorized personnel only.

Perhaps, you can order battery from the United Kingdom and to ask ASP to the Japan to exchange it. It should not be problematic. I can imagine that they have a problem ordering original parts.

Try to order in the United Kingdom, or maybe you have someone who can do it for you and send it to you.

Check also similar thread - https://forum.toshiba.eu/showthread...llite-Z830-10U

Tags: Toshiba

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