Save a pdf file after scanning.

Anyone with problems saves a pdf file after scanning? I use a Brother MFC-9130CW to scan documents using Acrobat DC on a Dell Latitude using windows 7 Pro 64-bit. Once the analysis completed and I try to save or save as save as dialog box appears, but are empty. Can someone help me with this problem > I have not tried support again, I wondered if maybe that someone else had this problem and was aware of how solve it.

Thank you!

Hi joshw31458652,

Refer to the solution below: -.

The default "Save as" dialog Acrobat DC is different from the dialogue box you had in earlier versions of Acrobat, it also allows you to record in the clouds and previous locations that you saved the files. It is possible that when Acrobat tries to connect to the 'cloud', it runs into problems. You can try to disable this feature to see if this brings your backup in the back of the box: open Acrobat Preferences, then go to the "General" category and uncheck "show the online storage when you save files:

I would like to know if it works.

Kind regards

Nicos

Tags: Acrobat

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