says «Download and install the driver for memory card reader»

Have a HP Compaq 2510p laptop with Window 7 Professional. In the center of the Action, it is said to download and install the driver for the memory card reader. When I do that, it says the following:

This solution could not be downloaded most likely causes:

  • Your computer was unable to download the solution at this time. Make sure that your computer is connected to the Internet and then try to download the solution later.

Internet works and tried repeatedly, without success. There is also a vertical line on the screen of the computer that is still increasing so much width every day. Is this related?

Thank you

The vertical line is a strong indication that your screen is failing.  You will need a technician to replace it.  It will be not cheap.  Make sure that they install EXACTLY the good screen.

Your computer is capable of displaying web pages?  If so, it is online and there is another problem that causes this download produce this message.

Go to the HP support website and find your computer model.  Then find the driver, you need and download and save to your desktop.  Once you do this close the browser, and then double-click the update of the driver.

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