Says Windows account and password are incorrect

A screen on my email page.  When I connect the screen says that my password is incorrect.  When I try to reset the password it says my account is incorrect.  I am able to connect with a gmail address.  I cannot get rid of the screen and cannot sync my calendar.  I was already able to do this.  All of the suggestions.  Thank you.

Most Windows Live ID involve a type Hotmail.com or Live.com from and not a cox.net address.

What username etc. Do you use to connect to this Forum (Microsoft Answers)?   Username and password would be your "Live ID".

Can you connect to the ISP cox.net and access emails on their server (Webmail)?

Have a look here control Panel\All Control Panel Items\Credential Manager, look under the Windows credentials and Web references and check that everything looks OK.

Try to clean your browsers temporary Internet files, Cookies, etc...  Try to use IE if you use a third-party browser.

Tags: Windows

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