Says Windows media player could not burn the disc check your connections
Original title: Media Player
I have a new computer with Windows Media Player so I decided to burn some DVD reviews ' and registered copies are hanging out and a box appears and says could not burn the disk check your connections etc. Please advised? Thanks for your help, I did everything and it could be a bad software here. I use windows 7.
Hi George,.
Welcome to the Microsoft community.
It seems that you are facing problems when burning the DVD with Windows Media Player. It would be great if you can answer the following questions:
1 have had any changes made on the computer before the show?
2. What is the full and exact error message?
To resolve this issue, follow these methods:
Method 1:
I suggest to see the link and try to run the Troubleshooter:
Open the troubleshooting Windows Media Player settings Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
Method 2:
See the article and check if that helps:
Burn a CD or DVD in Windows Media Player
http://Windows.Microsoft.com/en-us/Windows7/burn-a-CD-or-DVD-in-Windows-Media-Player
I hope this helps. Let us know if you need more assistance.
Tags: Windows
Similar Questions
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I have one of the same type of disc engraved the other day without problem. Tried to burn a CD today the progress achieved 99%, then I got the error message. Windows Media Player could not complete burning because the disc is not compatible with your drive. Try to insert another type of recordable media or use a disc that supports a write speed that is compatible with your drive.
Hi David,
Thank you for giving us the opportunity to help you with this problem.
According to the problem description, you were not able to burn a DVD with Windows Media Player.
You get the error that the disc is not compatible with your drive.
Let me ask you a question.
(1) what is the type of DVD or CD you want to create?
(2) don't you make changes to your computer before this problem?I would suggest a few troubleshooting methods. Run the Windows Media Performance troubleshooting tool and follow the steps in the link to burn a CD or a DVD.
Method 1: Run Windows Media Player Performance convenience store.
Please follow the steps below to do so.
(a) key Windows + W keys on your desk.
(b) write the Troubleshooting in the search box in the upper right.
(c) select the Troubleshooting option after the search.
(d) select the option of Performance of Windows Media Player .
(e) click Next to perform the resolution of the problems of performance of Windows Media Player and follow the steps.Method 2: Follow the steps in the link here and burn the CD or DVD.
Burn a CD or DVD in Windows Media Player
http://Windows.Microsoft.com/en-us/Windows-8/burn-CD-or-DVD-Media-Player
I hope that solves your problem. Please feel free to write back to us, if you are facing any problem related to Windows.
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Hello
What is the file format of the video files you are trying to play in Windows Media Player?
Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file.
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Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
See the link below for more information on the codec.
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Aziz Nadeem - Microsoft Support
[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.] -
My Windows Media Player will not burn a CD, it is 99%, then will not be finished. Used to work fine, no problems then just started does not. I tried Microsoft FixIT & or troubleshooting solved my problem. What can I do to fix this?
Hello
1. what error message you get when it ceases to burn a CD?
2 What problem confined to a particular CD?
3 did you change on your computer before the show?
4. have you tried Open-the-playing-and-burning-cds-dvds-and-bluray-discs-troubleshooter?
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http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
Method 3: Try to perform the clean boot and check if it helps, here is the link:
http://support.Microsoft.com/kb/929135
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Hello, Simone
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You can check the permissions in the registry to ensure that it is able to record information.
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Open the registry editor by clicking on start, type regedit.exe in the search box and press on enter, you may be prompted to continue.
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Original title: codec .tgz files
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2. what version of Windows Media Player do you use?
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I suggest you to change the settings while burning the files using Windows Media player.
Check out the link to do so:
http://Windows.Microsoft.com/en-us/Windows/Media-Player-CD-DVD-burning-settings#1TC=Windows-7
For troubleshooting further, you can also follow the link suggestions:
Please let us know if the problem still persists.
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Hi natesalgado,
1. did you of recent changes on the computer?
2 when was the last time you were able to burn audio CDs with Windows media player?
3. you have any third-party DVD burning software installed on the computer?
See the Microsoft articles below and check if it helps.
How to troubleshoot problems that occur when you copy data on a CD - R or CD - RW optical disc in Windows XP
http://support.Microsoft.com/kb/324129
How to troubleshoot Audio CD creation in Windows Media for Windows XP player
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Why media player usually burn the audio CD? It says need to 'clean the disc or use another brand of blank disc' - what l'H@&& is that?
Hi me,
-You receive this error message while you try to burn a CD/DVD? Or is it specific to any particular CD/DVD?
Follow the steps listed in the article given below to resolve this issue:
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My Windows Media Player does not recognize the CD burner someone has suggestions?
It happened once when I loaded the air I uninstalled it and it worked I loaded another music site and he did again once I uninstalled it and it still does not see my burner
Hello
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html=====================================================================
After the foregoing:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
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