scam call perhaps?

I got a call from someone who claims to tell me that my computer Microsoft did not meet an update of firewall for the past few days and that they needed me to go my computer for them to get access so that they could update my security. my instinct told me to lie to them because I think that if there was a problem my computer would tell me to contact technical support. I think it was just a scam based on the level of persistence, that they had to make me om my computer. Am I wrong? Also checked my firewall today computer and everything what is up-to-date.

Hello

Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

Please see:

https://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Microsoft issues never not solicited for phone calls of support or security.

These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

Tags: Windows

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    Avoid scams to phone for tech support
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    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
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    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
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    Microsoft technical support
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    =======================================================================

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    No one program cannot be used to detect and remove any malware. Added that often easy
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    SuperAntiSpyware Portable Scanner - free
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    Microsoft Malicious - 32-bit removal tool
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    Microsoft Malicious removal tool - 64 bit
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    Choice of PCmag editor - Prevx-
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    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
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    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
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    Microsoft safety scanner
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    ----------------------------------

    http://www.Kaspersky.com/virusscanner

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    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

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    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

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    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
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    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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