Scam PC Support

Similar Questions

• Possible scam to support Windows 7

  I get calls from the so-called Windows 7 support on error and attempted to hack into my computer to access personal information, etc.  They will set for a sum of money.  Windows support make contact by phone from what seems to be a stranger calling of the India or Asia countries and request money sent by emoney Indonesia or another country?

  It's a scam. Just tell them you don't need their help and not to call again. Microsoft does not make unsolicited calls, offering support.

• scam fake support Dell

  people have called me to the end for the support of my dell Inspiron that has been sent for repair of the new machine. they have my machine name and number of the tag, my cell phone, my email and other details.

  What type of data protection customer is as follows. I was going to buy a computer dell laptop for a close person, guess what happens to buy a dell again ever.

  I understand now. Yes, this scenario is different from anything the filing team contact you. Yes, it was a scam. My apologies. We collect these complaints of fraud, and have notified our Dell Securities team. Please follow the instructions here to give M DELL-Lorna all the data we need to send to our team of securities.

• Tech support phone scam

  I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.

  who is she

  Why is computer suddenly endangered when all security options seem to work

  who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude

  Moved to Virus & Malware

  Original title:? scam company

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• I gave remote access to a scam.  What should I do?

  I was on my computer when I got a message saying that my computer has a virus.  I couldn't use the mouse, or close the session.  My system froze.  I was told to call the number on the screen.  When I did I gave them remote access.  Pretty quickly, I knew it was a scam but they dial for a few minutes.  Should I be worried?  The scam was supported IT Aspire.

  Completely erase your hard drive and he re-partition. Reinstall a new copy of OS X. change all of your passwords. Report it to your banks and credit card companies. You can just for the re - issue new credit cards.

  A good rule to follow: If you don't know what is on the other end of a web link, then don't click it. There is no real viruses affecting a Mac, as update you OS X means that you should go to El Capitan to protect against the latest RansomWare - KeRanger.

  Identify the fraudulent email 'phishing '.

  Beware of the local browser Tech Support, Phishing scams

  Remove the browser pop up problems

  Malwarebytes | Free Anti-Malware detection and removal of software for

  Apple Macintosh computers

  Adblock more 1.8.9, GlimmerBlocker, or AdBloc k

  Remove the adware that displays pop-up ads and graphics on your Mac

  How to remove adware FlashMall of OS X

  Stop advertising and pop-up advertising windows in Safari - Apple Support

  2.11 DetectX

  Useful links about Malware problems

  Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

  The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

  Difficulty of pop-ups in browser that support Safari.

  Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

  Quit Safari

  Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

  Relaunch Safari

  If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

  It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

• Wiping is a hard drive, the only way to remove malware? A friend has fallen for a scam

  A friend has been scammed of support and installed malware on her iMac.  She called Apple (I made sure it was really Apple), and they remotely scanned his computer, deleted the program protection antivirus scam scam, then scanned his computer again and pronounced it's clean.  But I read that the only way to remove the installed malware is the erasure of the hard drive, reinstall the operating system, etc.   Therefore its really clear computer of malware, or does need to wipe the hard disk to be sure of that?

  There is no need to wipe the HD.

• How to check a company called Microsoft Support?

  I keep getting phone calls from a company called support essential Microsoft technical support request. I paid for support over two years with a company, but I don't think it's the same company. In any case, the calling company says that they are part of Microsoft and they can update my security settings to keep hackers out of my network and keep someone who they say hacked into my network and sending offensive spam. It's for real? I live in the country and have no neighbors. How a person to hack my network? I have literally no neighbors within 2 miles.

  Its a variant of this type of scam.
  *******************************************

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• Received calls from someone claiming my operating system with ITS Technical Support fails if I hit some keys or entry "run" in the context of progragaveoft - Windows

  Received phone calls twice more than one person to Support STI claiming my OS completely in case of failure very soon if I didn't follow their instructions (on behalf of Microsoft) is going to hit some keys (Windows & R simultaneously) or the entry "run" under PROGRAMS & follow instructions - added my computer sent signals for malicious info - calling gave 1-800-601-1921 as their company ph #-called; answering machine - also said their site is www.itsppcsupport.com!

  Is this a scam of support?  Thank you for answer-

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• should I proceed to report a suspected phishing scam Windows Live by Microsoft?

  For the record, I get a "Windows Live Team" request.  I know it is phishing, but should I forward e-mails to Microsoft or just mark them as phishing?  If I mark as phishing scams will be my filter ban real emails form Windows Live?

  Hello

  It would be better to report it as it may be a new source of the scam, they need to know.

  These should help:

  Center solutions of security - and virus hoaxes and scams
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  Consumer Security Support Center
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Contact Microsoft
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  ----------------------------------------------------------------------------------------------------------------------------

  Unfortunately the answers is a site of support of peers supported and has no real influence
  with Windows Live.

  Check with Windows Live Support and Forums

  Windows Live Mail Forums
  http://www.windowslivehelp.com/forums.aspx?ProductID=15

  Windows Live Solutions
  http://www.windowslivehelp.com/solutions.aspx?ProductID=15

  Windows Live Solution Center
  http://www.windowslivehelp.com/

  Compromised account - unauthorized account access
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  I hope this helps.

• Scam: there's a scam email autour, supposed to come from a "Windows Live Account"

  I wanted to just warn you that there is a scam email autour, supposed to come from a "Windows Live Account" saying that your about to be closed if you do not provide account details [name of user, password, date of birth, etc.] so that your account can be "improved." The email is poorly written [bad grammar, etc.], but lists the corporate name of Microsoft and the address at the bottom.

  [Is there no way to get to Windows/Microsoft to report on things without having to go through the Forum?]

  Hello

  Support for Windows Live Mail and Forums.

  Windows Live Mail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=15

  Windows Live Solution Center - Solutions mail - Mail Forums
  http://windowslivehelp.com/

  Windows Live Mail - mail Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=15

  =====================================

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  Microsoft online security
  http://www.Microsoft.com/protect/fraud/default.aspx

  Center solutions of security - and virus hoaxes and scams
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  Consumer Security Support Center
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Contact Microsoft
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Steve Dmello scam calls

  Original title: Phishing scam

  Hey everyone, I just wanted out this info after talking with the widows of Microsoft Tech.  I received a phone call from a Steve Dmello (509 (464-6715 who said his name is with a company of Pegasus and asked if I gave anyone permission to clone my windows 10 program repeatedly at 21:40 the night earlier.  I explained that I don't have.  He indicated that I should click on the edge of windows logo and the letter R to show how many times my windows 10 had been consulted (apparently according to him through my server AT & T).  He asked me if I knew how to check to see if my computer for hackers.  He explained that I must download commercial software called Team Viewer.   I was obviously suspicious.  He has explained that he would need distance so that he could help me solve the problem.  I told him I thought it was a scam and he said, ' do I look like a scam?  I'm trying to help you, but you can talk to my supervisor if you wish.  I said it, I'll have to call a number to check it all and of course he gave me his phone number listed above.  I did a reverse phone number check and it seems to be a phone number of Seattle Wa.

  Someone at - he hear of this type of scam or this supposed company?

  Thanks Phil

  I've not heard of that company, some have probably here, but it was a scam. I hope that you don't have the left take control. Basically, it is a variant of that.
   
   
   
  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  Report the scam
  http://support.Microsoft.com/reportascam
   
  
  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• 22/07/13 - caveat, 'ZIRCON SYSTEMS, TECH SUPPORT FOR WINDOWS' CROOK, USING THE PLOY of id # 888DCA60-FC0A-11CF-8F0F-00C04FD7D062

  Last week, and now on the longest phone conversation with me this morning, Mon, 22/07/13, phone swindler wants to CHECK the ID NUMBER OF YOUR COMPUTER.  A 3rd call repeat 'husband' today, from "Steve Matthew," of "Zircon systems", where the staff is all "Microsoft Certified technicians".  Said our PC has been disconnected from the server "universal routing" and needed to check the identification number.  Said computer infected and disengaged, errors with malicious files.  That 50% of Microsoft applications does not.  Finally, after several questions polite but stupid me, as if to say but our computer works OK?  the appellant was told that he is temporarily hung up a temporary server! but it must be reconnected...  After having his name and telephone number - strongly Indian accented man "Steve Matthew" on the phone # 408-498-3608, and have patiently give me the 888DCA60 etc etc 32 numbers, he indicated that he understood my being suspicious, but it is a Microsoft Certified tech, calling for Windows, have we not Windows 7 or XP or Windows 8, etc.?    And he said I could not find the computer ID number easily, it wasn't on our guaranteed purchase paperwork, etc, that I would need to go online with him, to find our location.

  Knowing that registrations for computers, go directly to the manufacturer only if you send the information on your purchase, and that no known iin manufacturer sends the modern world 'Oops, you're disconnected' phone calls, it seemed a bit of fun to keep to provide information...

  So I explained to Mr. Steve, when he repeated for the 4th time that it has been certified Microsoft Tech and trustworthy and kept warning me that our computer would break soon, that, by analogy, certified Subaru Techncians had simply taken a few classes to automotive Subaru training and were not necessarily qualified or guaranteed to work on my car the certification does not matter, you should still consult your dealer, the garage, make sure it's good reputation.    Then, I asked him directly, so, on a phone call from me, a total unknown, he would be willing to send me or transfer to me $2 000,00.  He actually misses, in dismay.  So I repeated it-$ 2,000, say, in US dollars, would it send it to me, if I had called and told him his bank account had been disconnected from his bank, and I needed to reconnect it?   He ate and asked me ' you mean $2,000! $? ' so I said yes, would he give me or transfer to me on this amount, based on a phone call?  He said absolutely not.  End of quote.   I told him how we would check with some type IT geek friends we know, took his phone, name and said I would be back to him and please DON'T NOT CALL BACK IN AN HOUR, BUT PUT us WE HIS DO NOT CALL LIST.

  At this point, I googled Zircon systems - and there is no such American society less than a jeweler or invest co. in Illinois), although I had a systems Zicom in India, which seems to be the sale of legitimate & electronic security systems and then I googled the identification number, find some great ads about what happen and asks what will be PayPal scam, if one agrees with the appellant and goes online and follow their directions.

  (See mutation 2012 of a David Jacoby to http://www.securelist.com/en/blog/208193750/ , who described a telephone scam quite similar, with the technical information, copy requested screens, orders).   Maybe giving a technical support genuine or scam to support people on your side, an idea of what was going on my caller to walk me through, if I had fallen for the Universal Server disconnected claim it does?

  Hope this helps to update your information, files.

  In any case, this is my first time ever having reported a telephone scam.  Thought it would do, seems since then I received a call from update and more sophisticated scam.  My husband simply hung up on the caller last week - he knows little re our PC, I ask more tech-savvy people to help if necessary.  But then, the scammer called back, too.  If something had to be done to put an end to the process?

  Don't forget, if you get that kind of call, simply ask the crook to trust YOU, say that you are a certified technician to bankruptcy with years of training from the IRS.  Ask if he is personally prepared to transfer $2 000,00 to you (via Paypal, do not give your bank account to him for any potential future direct deposit!), but preferably by cheque of... And it must be sent to the address of your worst enemy in life, as you need the alimony to a former spouse.  Or to a mailbox in a different city than your...  And then tell him you'll telephone him with the identification number of your computer, once you have verified that the money is in hand.

  Done politely, in a pleasant soft voice, you would be surprised how unprepared the scammer or snow must be befriended as a simple employee, but itself for you send funds then asked?  I'm looking seriously for the money from them here - I'm not asking in fact send me $2,000, but I said that I was trying to explain by analogy, with auto - trained technicians and requests for money, why I wanted to check with the best-known people before giving identification numbers.  Analogies, it seems well understand what we hear - an example?  I just him speechless when I wanted a large amount of course him sent me instead...

  Uh, Mr. Steve Matthew, Zircon systems, technical support for Windows company, also clearly didn't "want to send me a few thousand, and he hung up, after I suggested that he does not call again, asked him to put us on the list of subscribers do not call...   Clearly a new variant, although, in the wick on the Microsoft Certified Tech claims, the name of Zircon systems company and so I thought after that.

  Hello

  I had a similar call from Indian women (?) strongly accented called 'Janet' of 'Zedconnsystems', based in Floria, USA. She had called asking to speak with my roommate to tell her at the computer (which is mine) showed the error messages.  She shook off the usual garbage and was unable to answer most of the questions I asked, but gave his phone number as 4084983608.

  As far as scams go this one seems rather transparent, but mention on the off chance someone saves a load of hassle!

• calls from microsoft.scam or real

  I received daily telephone calls and hang up from 314-822-2788 saying they are Microsoft, I tell them not to call, but they do.how can I get them to stop in? I call the number back, he is busy or simply of the rings

  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  Report the scam
  http://support.Microsoft.com/reportascam
   
  
  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• Recent messages "gibberish". What are they and how (and why you should) report

  You probably see many of these posts on the forums and I was wondering their purpose:

  

  These types of positions are designed for the driving position and validation of a scam or scam site in a results of web search engines and leaving them alone or does not does not prevent the scammer to obtain the desired goal:

  By posting this garbage repeated on legitimate sites someone looking for support may fall on this phone number of rogue in a higher class web search results and be inclined to think that the outcome is legitimate

  The end result is a person who unknowingly comes into contact with a scam fake support and is fooled and took their money, or worse.

  The good news by using the tools on these forms, anyone can report these threads using the 'down caret' symbol next to the button to 'follow' the moderators know lawful messages down permanently.

  With the message open, click the icon "down caret.

  

  then select 'Report Post'

  

  Under the "what is the main reason...". ' Select 'Spam', then click on the 'Report Post' button

  

  you have lent a helping hand to help prevent the greater threat of computers users have to this day.

  Now let out and take back the internet!

  Kill the Zombies (Oh!) Hold on! "They are already dead.)

  Dismembering and chewing members!

  Good dog, Scoobie.

• How can I tell if my macbook air has a virus?

  Tired, stupidly, I opened an e-mail from "amazon" with a "your order" zip file, I open the zip file, he opened a box of tex with a script in it. Mail disappeared from my Inbox and is not in the trash or junk. Now I'm worried I've infected my laptop - how can I check and delete?

  The standard odd element would be generally target likely a Windows operating system.

  You can check the browser (s) for the additional modules and see if the extensions

  that could redirect your browser have been added.

  If you see urgent messages masquerading as the Support with a

  Phone number to call, do NOT do this, because then you can open your

  computer for a remote attack. A fake urgent message may be part of a

  comprehensive plan for you to allow a "repair" where your Mac seems to be

  hostage until you pay a "ransom" to get the unlocked browser.

  When or if this happens, the answer is to force, exit the browser; and

  see if you can start the browser without extensions. There are other

  do and try.

  There is doubt that there is a virus, because little or none in the wild; as such, he

  There's no miracles for what does not exist. Several fake cures generate a bunch

  money for some opportunistic travelers online.

  Usually an adware or malware as part of navigation can be acquired.

  Although I got and used MalwareBytes for Mac (from its creator) &

  also tried the product of Etrecheck who looks around him and reported,

  my Mac did not get anything. But I'm proactive; I open any

  files that I do not know where they come from and am skeptical even in this case.

  And my browser are set to download files opens does not automatically.

  I'm not defending obtaining or using an antivirus scan or one application

  remedies seem available. Beware of the scam of support, phone number

  and hostages hold ransomware.

  Maybe another contributor will offer additional tips to help you in this.

  Good luck!