Scam phone calls from people claiming to be with Microsoft

Similar Questions

• I received a phone call from someone claiming to be a "Microsoft certified technician.

  I received a phone call from someone claiming to be a "Microsoft certified technician.  Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer.  This happened to someone else?  I guess it's a scam.

  Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.

• Phone calls from people posing as technicians of microsoft

  The calls come at different times of the day and all have been on my cell phone.  A female, the other male all saying they are microsoft technitions and are allowed to fix a virus on my computer that has been reported.  I told them I have a virus and hang up.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Received a call from someone claiming to be with Microsoft, it is a call or a scam?

  Hi all

  I live in Switzerland, but am British and a mac user (no groans please) although I Mac office installed.
  In any case, tonight I received a call from an Asian woman of this phone number 00441865600154, the 1st time, I pressed the wrong button and cut them but they were recalled to work and she said she was from MS and my computer downloaded hacking software and had it flashed an alert at Microsoft. The line was very very bad and I've been cut called the number back and I just domestic type normal BT mail voice... scam or real?
  MS have the ability to track these things, and how they know my phone number to the House Switzerland?
  
  I am a little freaked by the present, any help would be greatly appreciated.

  It is a scam, Microsoft does not call for end-users, because I don't think that they follow everyone. All calls more like this contempt please and offer the information for them. Total scam.

  They probably bought a list of phone numbers from somewhere or they get telephone directories in Europe. Not too sure about all other methods. That would be my guess.

  I hope this helps.

  Jim

• Received the call from someone claiming to be with Microsoft asking to pay for an upgrade

  and press END and then entered Microsoft View and request if there are errors. Said that I have to pay for an upgrade to my computer or my hard drive will crash.   IS this CORRECT are of yourselves or a scam.  They asked for money to upgrade.

  * original title - I had a phone call today from a person who had the bad English who said he was from London. He said represented Microsoft and asked me to press the sign of Windows on my laptop *.

  Scam. Read the sticky at the top of the Windows forum.

• Not a Question - but a warning about receiving a call from someone claiming to be with Microsoft

  I just got a phone of a person who has identified one a technician for Windows.  He entered a dialogue seermed as if he was familiar with the recent problems with my computer.  (I did several searches online for answers of support recently from this site).  He kept asking questions about allowing their technicians to help me with my computer.  I asked for a callback number.  He couldn't or wouldn't give me a.  The call number is blocked. He finally admitted that he was not related to Microsoft, but rather by a www.onlinebusyexperts.net company. Just a warning do not allow access to your computer or give it to any password, etc..  They are just trying to sell technical support coverage.  This look like a call out of the country, based on the focus, etc.

  Monday, October 1, 2012 18:30:04 + 0000, SUSANNESARABIA wrote:

  I just got a phone of a person who has identified one a technician for Windows.  He entered a dialogue seermed as if he was familiar with the recent problems with my computer.  (I did several searches online for answers of support recently from this site).  He kept asking questions about allowing their technicians to help me with my computer.  I asked for a callback number.  He couldn't or wouldn't give me a.  The call number is blocked. He finally admitted that he was not related to Microsoft, but rather by a http://www.onlinebuyexperts.net company. Just a warning do not allow access to your computer or give it to any password, etc..  They are just trying to sell technical support coverage.

  No, it's much worse that "just try to sell technical support."
  coverage. " It's a complete scam and a very common these days.
  They won't do anything of any value for you, no matter how much you
  pay them. And if you leave them in your computer, who knows what that
  too bad they did here or what they stole confidential information.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.
  2. change all of your passwords, especially banks or other
  financial sites.
  Ken Blake, Microsoft MVP

• I received a phone call from someone claiming to be from Microsoft, it's a scam

  A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID).  Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.

  Please advise me how to proceed. I asked them to call back tomorrow.

  Thanks in advance,

  PAM

  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• I just had a call from people claiming to be the center of Windows services

  original title: Windows Service Center

  I just had a call from people claiming to be the center of Windows services. It was clearly India and they said that they aere calling on behalf of Microsoft.  Is it a scam?

  Hello Davidkelso65,

  If you have not opened an incident (support ticket) with Microsoft, they do not contact you.

  If you need help with virus-related issues, contact the Support Services Microsoft product.

  To support the Canada and the United States, call toll-free (866) PCSAFETY (727-2338).

  For support outside the United States and the Canada, visit the page Web of Product Support Services.

  Hope this helps,

  James

• I keep getting phone calls from people who say they are from Microsoft

  I keep getting calls calls from people saying that they are Microsoft saying I have complaints against me I send emails and threats scams is a call oh yes they leave no phone number

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

• I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem

  I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details.  This could be a problem

  Hello Ann,.

  If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I get a call from someone claiming to be the Microsoft.

  Original title: cold calling on fixing the error messages

  I continue to receive phone calls from people saying that they are from microsoft and my computer was spotted upward on their system as having a lot of error messages and they talk me through how to fix - is this legitimate? has anyone had this happen?

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I got a phone call from a benny edwards who said Microsoft and had found problems with my computer.

  * Original title: defraud my computer

  I got a phone call from a benny edwards who said Microsoft had found problems with my computer and the pirates had gotten him. As I have had some problems recently with the computer, I thought it was authentic and fell for it? After a long telephone conversation, he forced me to accept that my Bullguard anti virus and my malware Remover is not enough to protect the computer and forced me to buy a program from Microsoft (this man of course) not microsoft. It supports the remote computer, and then forced me to give him my details, name, address, telephone number and age and of course the fool that I am, my credit card number, the penny dropped when he asked the Envoy of money via western union.  When I told her that I was closing the phone call, he told fort and wiped a number of things from my computer, the computer wasn't sure.  I ran my scanner (twice) bullguard, run my anti malware program, changed my password and order my credit card, is there something more I can do?

  To protect yourself, your information and your PC, follow these steps:

  • Change your computer password, change the password on your main email account and change the password for all accounts, including your Bank and credit.
  • Immediately scan your PC with the Microsoft Security Scanner to see if you have the tools malicious/phishing software installed on your PC.
  • As a third step, I recommend that you run the verification of Security Essentials on this page. The check will ensure that the security features in Windows are normally very active and running.
  • Personally, I have a clean Windows installation, because something could have been tampered with.

  For more information, visit the Microsoft Internet and Security Safety Center

  For more information on how you can these types of phone scams, visit this site.

  I hope this information has helped. Let us know if you have any additional questions.

• I received a phone call from someone claiming to be from Microsoft, it's a scam phone call?

  I received a phone call from someone who claims to be from winddows.  He asked me to let him helping me adjust my event log to make it safer.  Was - this legitimate?

  Hello

  No, it's a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

• I get phone calls from someone claiming to be of soft micro telling me that my computer is in danger, are these authentic calls?

  I get phone calls from some one claiming to be of soft micro, telling me that my computer is in danger, are these authentic calls?

  It's a scam.  Ignore calls or report them to the body of law appropriate for your region.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://www.mypchealth.co.UK/GuideScam.php

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

• I received a phone call from someone claiming that I had a virus

  I received a phone call from the India, claiming I had a virus, and it seems that I do... I followed the steps, they gave me, but I was unable to give them remote access to my computer (IE; take control). I found out because it is a scam.

  As they were unable to access remotely are they still able to access my personal information?

  And will install an antivirus on my computer to get rid of the virus known as I have now?

  Thank you.

  Hello

  Looks like a scam. Please do not hear these calls. If they failed to take control of your computer, then there is no need to worry.

  I suggest that you download, install and run Microsoft Safety Scanner and check if it helps to flush out the virus.

  I would also say that you used your main security software of Microsoft Security Essentials .