Scan icon has disappeared from

I installed my series of Officejet HP 4360 a few weeks ago and it worked fine for a while.

I still can't print.

But a few days ago the Scan icon disappeared from the control panel of Mac OSX 10.10.1 and it won't scan.

When I run a Webscan from the Web page it works (almost) (Jpg format only).

I tried reinstalling everything by downloading the full monty and not much luck either.

In addition, I use a wired - more reliable - connection but the HP printer only recognizes Wifi if I'm not mistaken (I solve the problem by acting Wifi for awhile, neutralizing him thereafter).

Boy! How godawfully complex, all this is!

Hello ygourven,

Welcome to the HP Forums.

I see you have a problem with the scan icon is no longer.

This could be due to an update or a change of setting.

I suggest that do us a reset on the first printing system .  Once the reset is complete, we then go and do a repair on the disk permissions.

Once the first two steps are completed, we then go and download and install the HP Officejet 4630 e-all-in-One Printer series full feature software and drivers.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks for your time.

See you soon,.

Tags: HP Printers

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