Scan of the computer does not work. How do I put in place?

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• Office Jet 7612: Scan of the computer does not work after you win 10 improvement

  One of my clients has an officejet 7612 and has improved to win 10 to win 8 and lost the "Scan to PC" features themselves the printer he used for years to create his PDF files.

  Print and scan drivers seem to work to scan and print from the computer to the printer, but the printer software that was authorized to create PDF and JPEG of the scanner and send them to the computer doesn't seem to work.

  Is there any solution for this?

  Y at - it another way easy to make PDF files or is this feature lost with the upgrade?

  Shane Valcich

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-7610-wide-format-e-all-in-one-series/5153788/model/6879040#Z7_3054ICK0K8UDA0AQC11TA930O2

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• HP7520 Scan of the computer does not work, but the impression is

  I got a HP 7520 for awhile now, and I used to be able to scan to the computer without any problem.  However, after the upgrade a computer to WIndows 8 and re - install the HP software, that no longer works.  I left the office as a desktop Windows 7, but have the same problem - again, printing but wireless "computer scan" is not "work and my computers both say a scanner is not installed."  Ive tried several ways to install scanner drivers, but no dice.  Should this quite expensive multifunctional device now go on the pile of junk?  If so I'm passing to Epson - I had enough problems with the HP hardware!

  I finally understood that - why it should be so hard to find, I don't know, but thank you for having me on the right path BH - even though she wasn't quite specific instructions for my computer.

  I have Windows 7 and Windows 8 machines, but it was the same resolution for both:

  Installation of a network scanner

  1. Click here to open the. network

  2. Locate the scanner, right-click and then click on install.

  3. Follow the instructions to finish adding the scanner

     A very simple solution, but it is not easy to find, or intuitive to navigate.  In any case, my rear multifunction device works again, thank God!

• OfficeJet Pro 8600 Plus: Scan of the computer does not work with Win8.1 [solved: problem with USB3 Boost]

  Since I have installed 8.1 (pro), I can't use my 8600 software Pro for scanning the computer (via USB). It seems that there is no communication with the printer regarding the scanning software, but printing as usual.

  Tried to use the HP printer Assistant: when I click on the button "scan a Photo Document or", I get a message "inaccessible Scanner. Also restarted the printer.

  When I try to scan from Photoshop, the system first finds the printer, but it fails to connect.

  Update HP says that my system is up to date.

  HP Print and Scan Doctor 4.2 concludes and tells the printer on the welcome panel and seems to be able to communicate with him, up to a point.

  It gives me a error 'pilot' (sorry if is not called in English - he takes over my keyboard language, which is French and says "Pilot error") and says that no communication could be created between the printer and the driver for scanning, and I have to restart the computer...

  So I did and revived the software of the doctor, who gave me the same error message. This time, I clicked on 'Ignore' and let things. He ran a "Scan" Test twice and said that everything was going well or had been repaired. But strangely nothing on the printer during these 'tests '. And in the end, as he offered to do a scan test myself, I clicked on OK and I got the error message "inaccessible Scanner" again.

  Then I did my scans on a USB key, as I have done a few times already, and has gone very well. But I'd be happy to have this function "Scan to computer" back. How?

  Thanks in advance 23. It is resolved! See to the end.

  I use McAfee (All Access - Total Protection). All green. I did some research using 'Paint', 'Windows Fax' and 'Scan' and checked all the results using McAfee: 'does detect any items that require your attention.

  Here is a series of screenshots when you run printing HP and doctor Scan:

  

  

  I click on "Scanning troubleshooting..."

  

  I click on 'Ignore' right now because I know now that a restart will not help, but I have already tried (see my first post).

  

  

  It seems that the problems have been repaired. And if I click on 'Scan Test', it seems too good, initially...

  

  But if I go on and click on "Scan", bye bye:

  

  Everything is the same as the first time, as I remember.

  I checked services: dependencies are OK (RPC is in the WIA Service dependencies). Both services are "Running" and "automatic". I stopped and restarted WIA. No change.

  I launched a sfc/scannow:

  

  Before that, I changed the USB (a new one): no change.

  AND THEN: I unplugged the USB cable connecting the port (USB3) standard (directly on the rear panel of the motherboard) and plugged into a PCI USB3 card. And all was well with the scan.

  Do you think this says something about my motherboard (Asus X 79 Deluxe brand new) or on the Officejet?

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• Scan of the computer does not work in silent mode of the button on the front panel.

  The machine is the Photosmart all-in-1 6280 on a network of small size and using the HP Solution Center. Basically everthing works fine, but when I use the button on the front panel to scan a document, it seems necessary to walk to the computer to answer a question about whether I want to scan another document until I could walk to the printer/scanner and press the button to scan the following document. Surely, there must be a way to do the scan run in quiet mode so that I don't have to keep clicking OK on the computer every time? I have already disabled the overview of digitization and the prompt for advanced options.

  Oops, forget all that; now I found the setting 'interrogate analyses' which stood on another branch of the installation menus. That solved my problem

• Locking the computer does not work

  Run Windows 7 Enterprise (64-bit)-

  Just to blow the windows + L combination ctrl + alt + del and 'start'-> lock does not work. (they work perfectly for years!)

  Windows + m, windows + e both works very well.  right click on taskbar & works Task Manager.

  checked for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System registry entries (only DontDisplayLogonHoursWarnings (1) & LogonHoursAction (2))

  No hardware changes, no new applications or other software - with the exception of the items installed via windows update (value recommended settings).

  Any help appreciated...

  For someone who implied that they like to understand * why * things happen... ;-)

  Troubleshooting this would entail now manually install a fix from Microsoft at the same time, restart and test the features you lost before - BY PATCH.

  There is no more it wasn't a single patch from Microsoft (you'll get through them all, without ill effect) or you will find one that has the problem.

• Delete system 32 files, now the computer does not work.

  Hi all, I received a virus there is a day of a program called Internet Security 2010 for me (I think it's an advanced antivirus remover or something a long these lines..)

  In the case, I did a scan of the system with AVG and BitDefender, nor presented with something else that the virus still persists. I took to google and then made to spybot, once you have downloaded and installed, spybot was the source of my problems and showed that helper32.dll and smss.exe in my System32 folder where the two infected. Knowing this, I deleted both of these files, but some issues (such as Mozilla blockin automatically to sites like facebook)... I advanced and downloaded malwarebytes. ... I run another scan encounted three more errors, helper.dll has been infected, still, so I tried to delete it once more, but I need permission to do so.

  In a stupid gesture, I moved into my office, almost desperately tryin to get rid of, renames, tried to remove it, permission, so now there remained
  I've renamed helper32.dll and put back into System32 filefolder. I also downloaded Microsoft Security Essentials.

  In the case, something, I think in my registry, or maybe in my services I messed up, because whenever I connect to my computer, I get a popup of the saying of the toolbar "Windows could not run services" and something to reject llimited to users to access certain things. " In addition, my internet does not connect and says "service incorporate or group does not" or something of the sort.

  I have remove the somethingI wasn't supposed to? How can I change? In addition, the system restore will not work and keeps telling me an unknown error occurred and tells me to pick another point to restore, but says that with every point, I try to restore, as well, I have no backup of windows.

  For the record, I am running Vista 32-bit Home.

  Can someone help me?

  Hi Anarchoi,

  You are able to get to a command prompt?  If so, run SFC/scannow to replace missing or damaged files.  Let us know if that helps.

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• New HP Z600 card mother, new battery, new power supply, Fans start but the computer does not work

  Suggestions?

  New processors? Clean the CPU?

  What I have to buy 2 CPU or can I try w / one? I tried to start with a single CPU fans does not, but computer will beep in sets of three, three times and then nothing.

  Thank you.

  It's the HP consumer support forum.

  Your HP Z600 is a product of company business.

  You would be better served if you joined the HPEnterprise business support forum and posted your question here.

  BTW, two CPU must be installed for six channels of exploitation.

• Re-installed Windows XP Media Center Edition 2005 with TechNet discs and now the product key on the computer does not work.

  I have a client who has a Dell Dimension E510 with Microsoft Windows Media Center Edition 2005.  Failure of their hard drive, so I installed a new hard drive and reloaded Windows XP Media Center Edition 2005 collection of Technet.  I'm now start using the Microsoft key update tool to update the product key in the product key of the client on the system chassis.  Unfortunately the Microsoft key update tool is not supported in this version of Windows XP.  The client doesn't have their media.  Any help would be appreciated.

  original title: Question of key product Microsoft Windows Media Center Edition 2005

  How to activate Windows XP
  http://support.Microsoft.com/kb/307890/en-us

  See the section titled: "how to activate Windows XP by phone.
  Also, make sure that you do not confuse the product key numbers and letters
  (number 8 for the letter B, etc.)

  Blank page to activate Windows in the wizard of Windows Product Activation
  http://support.Microsoft.com/kb/314935

  How to contact a Microsoft Product Activation Center:
  http://support.Microsoft.com/default.aspx/KB/950929/en=us

  Microsoft Activation centers worldwide telephone numbers:
  http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
  (This site is for activating Volume License, but if you call, they will help you)

  The phone number is not working:
  Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

  Once Windows activated / Genuine Advantage Notifications:
  http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=afd45b36-3d77-4259-801c-d31a9a90cdcf
  (This tool will confirm that the copy of Windows installed on your PC is genuine and authorized)

  J W Stuart: Http://www.pagestart.com

• Scan of the computer does not happen with the MacBook Air 10.5.8 and C4480

  The switch tried everything off the coast of the thing.

  Error message States "parse error. Try scanning the computer or see the documentation "."

  Any ideas?

  Scan-to-print works well.

  You have loaded the HP software on your Mac?

• Product key on the back of the computer does not work for Word, Excel

  Hello

  The product key from the back of my computer is not valid when you enter in excel, word etc.

  The key of product in the back is for your windows, NOT Office. If you want to use Office, buy an Office license.

  André

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• How to activate Windows XP - my code on the computer does not work

  I typed in the numbers on my computer to activate Windows, I receive a message to do so.  However, the message indicates this product is not recognized.

  Fidell Stewardson

  Hi man,

  Please see the following article:

  How to activate Windows XP

• Scan of the pc does not work because I installed 32 bit win7

  I have a hp photosmart c8180 all-in-one that allows to work ok with my advent 9517 laptop pc running windows vista. I am now using windows 7 on the same pc and installed the software and drivers from hp for this os, and now I can't scan movies or documents using the hp Solution Center.

  Hello plcpete

  I suggest to uninstall the software and try to reinstall using the driver from the link below. The CD cannot have the right driver for Windows 7.

  C8180 (Win 7 32 bit) software

• URGENT - printing invoice in the history of the order does not work how to invoice by email?

  Hello

  I can't print/download my bills. I need urgent bills for October - I always get this error: error code = 0001

  

  What is another way to get Bill - I have CC plan for individuals...

  Kind regards

  Alright

  Rajshree,

  Thanks for the info - I have another problem now - I sent you PM with many cases.

  Kind regards

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