"Scan to computer" the printer only works for admins

HP Officejet 6700, OS X Lion. Latest version of the software.

Only admin users can scan the printer using the screen touch "Scan to Computer".  The non-admin users get communication errors. The computer is listed and after choosing works very well if the admin user is the active connection. But if a standard user is the current user, then it does not work. Scanning HP utility does not connect on the standard user account to "Activate the Scan of the computer". That translates into a communication error. But return to the admin, and it connects.

Surely, it works in a context of user multi for non-admins. Do the other admin users is not an option.

Standard users can use the HP scanning app on the computer, but the family loves the conveinence of the button "Scan of the computer. Its a nice feature. But seems broken.

Fixed it! I just needed you to give me advice in the right direction. File on the file plist property seemed incorrect, so I changed to match the other hp plist file:

iMac27:LaunchAgents pdivita$ ls-l * hp *.
-rwxr-xr-x 1 pdivita admin 395 com.hp.devicemonitor.plist May 26, 2012
-rwxr-xr-x 1 root wheel 673 com.hp.messagecenter.launcher.plist January 19, 2010
iMac27:LaunchAgents pdivita$ sudo chown root: wheel com.hp.devicemonitor.plist
Password:
iMac27:LaunchAgents pdivita$ ls-l * hp *.
-rwxr-xr-x 1 root wheel 395 com.hp.devicemonitor.plist May 26, 2012
-rwxr-xr-x 1 root wheel 673 com.hp.messagecenter.launcher.plist January 19, 2010

He now works in any account. Possible sound when I tried to fix my problem of no printing in January, one of the suggestions involved edit this file plist for HP Device monitor has not started, because it has been reported to cause problems in the past. Too bad repair disk permissions did not catch it. Thank you very much. Scan of the computer is a nice feature. (Although, the constant polling of devices HP monitor I see in the activity monitor always makes me nervous.)

Tags: HP Printers

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