Scan to email using gmail as SMTP

I have a printer HP Office Jet Pro 8600 N911g.  I have this configuration currently with the network folder scan works very well.  I would like to set the scan to email.  As Headquarters uses the Exchange I have to use another service for SMTP.  Set up a Gmail account and puched in appropriate settings, but the device is unable to connect to gmail.  I tried several ports without success, I also tried to configure the e-mail server settings, again try several ports without success.  I tried using all the combinations using SSL and SMTP authentication, but nothing seems to connect.

Gmail actually works, I have seen some say yes, others say no.  Is there another service that could work outside my corporate network or do I need to set up an internal, just e-mail server so that I can scan to e-mails?

Hello

Try following the exact steps below and check if this can help:

  1. Click the setting of network on the printer and locate its IP address.
  2. Type this IP address from the browser on your PC to access the EWS page.
  3. Click the scanning tab.
  4. Under Scan to E-mail click e-mail profiles.
  5. Click new.
  6. Type your email address and any name to display selected, and then click Next.
    Note: Be sure to take note of the specific display name.
  7. Fill in the parameters of mail as follows:
    -smtp.gmail.com
    -465
    -Tick the box SSL
    -Check the box next to the SMTP authentication option
    -Enter your full gmail address as the user name and the password for gmail.
  8. Click next and dontinue following the steps until the summary, then click on save and test.

If the Test fails for any continmue of connectivity problem following the steps below:

  1. Click the network tab.
  2. Under the active connection type section, click IPv4 (wired / wireless).
  3. Keep the IP address Configuration because there is, under the address Configuration DNS check the box next to manual DNS server.
  4. Define DNS preferred as 8.8.8.8
  5. Set the auxiliary DNS as 8.8.4.4
  6. Click the scanning tab and click the e-mail profiles again.
  7. Click the Test button next to the previously configured display name and check the time difference.

Shlomi

Tags: HP HP Printers

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