Scan to PC not working only not with the Pixma 490

I can not scan with my new printer.  My old printer scanned fine.  I use wireless without router.  I can print from my PC, but do not appear to be set up to scan.  Help?

Hi jbethallen,

Software for scanning is provided with the printer driver, and scans can be initiated from the computer.

  1. Press Windows + S to open a search screen.
  2. Type "IJ Scan Utility" in the search box.
  3. IJ open scanning utility.
  4. Press "ScanGear".
  5. Place your original.
  6. Press "Preview".
  7. If you are satisfied with the image, press "Scan" to complete the operation.

It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.

This has answered your question? Please click on the button accept as Solution so that others may find the answer as well.

Tags: Canon Printer

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