Scan with a 'damaged' with Officejet 6500 e709n printhead?

Similar Questions

• analyze error 1706 with Officejet 6500 E709n - menu

  Dell Inspiron 530, Windows XP SP3.  OfficeJet 6500 E709n.  I just reinstalled the drivers due to a hard drive problem.  When I select scan document from the Solution Center, I get the message: "Please wait while Windows configures scan. The feature you are trying to use is on a CD-ROM or another removable disk that is not available. "I installed the software from a download from the HP site, not a disc.  I leave this message and I get: "error 1706.  valid any source not found for the Scan product.  Windows install cannot continue. "If I have to cancel several times out of these error messages, the menu scan document comes finally to the top, and the scan function to work properly.

  Any suggestions?

  Steve

  Hello Steveb72

  Files in 7z folder mentioned, is what was extracted from the installer that you downloaded. You are able to indicate the installation prompt to the temporary folder?

  I suggest to do the following:

  Follow the steps below to clean the software, and then reinstall the printer. These instructions may be similar to what you have already done but are more complete and includes the following steps to remove all temporary files to make sure that nothing interferes with the installation.
  1. open %Temp% and delete all the files in this folder. There may be some files that may still be in use, and you can ignore these files.
  2 download the full feature software and drivers

  OfficeJet 6500 E709n Full Feature software (XP)

  3. double-click on the downloaded file to extract the files
  4. once the software install window press Cancel or Exit to close the Setup program
  5. type % temp % in the field run or search programs and files.
  6 find the starting with 7z folder (example: 7zS2356)
  7. right click on 7z file and choose copy
  8. close the window by %temp% and then right click in the middle of your desktop and choose Paste
  9 open the 7z folder
  10 open the Util folder
  11 open the CCC folder
  12 run the Uninstall_L4 and then follow the instructions on the screen to remove the software.
  13. when the software has been removed, restart your computer
  14. run the Accessories\ System Tools Disk Cleanup
  15 open the 7z desktop folder and run the setup.exe file to reinstall the printer.
  I would like to know if you still have the same issues?

• Scanning with Officejet 6500 problems

  My Officejet 6500 printer will scan only from my computer when there is a usb cable attached. Remove the cable, no sweeping. FRO the last 2 weeks in HP Smart people have been scratching their collective heads trying to solve the problem. Is there anyone else with this problem. Maybe we could all have a collective scratch! 2 weeks of my life on this Arghhhhhhhhhhhhhh

  Dear Scratchmyhead,
  
  I have the same problem with the same printer.
  Indeed, it is the error through the programming of the two-way communication via Wifi.

  There is error on HP sid, and they do not have a solution.
  There is a simple solution which is somewhat tidious, but it allows you can scan to receive ink levels wireless and wireless.
  On your printer, go to;
  Configuration > network > view network summary > discovers wireless

  On this page, you will see your printers IP address. Write this down (or remember).
  Return to your computer, open a new tab in a web browser. (IE, Firefox, Chrome, etc.)
  Enter your printer's IP address in the URL bar.
  It takes you to a page that says:

  "Officejet 6500 E710n-z.

  It's your "Built-in Web server" printers

  If your printer is connected to your network correctly, you should see;
  
  Status: loan

  The estimated ink levels: *.

• Cannot print or scan from MacBook Pro to Officejet 6500 E709n after Firmware upgrade

  I have-

  MacBook Pro; OS X 10.5.8

  JO HP 6500 E709n: Firmware RBP1FN0935AR connected by Ethernet to my network.

  Also several XP and Vista machines machine.

  I have most of my printing and scanning of MBP.  I've updated the firmware the week last version (above) found under the XP software and drivers for this printer.  I thought more recent firmware is always better.  In any case, after that, I can no longer print or scan from the MBP.  I've uninstalled and reinstalled the software on my MBP 2 times.  And I followed the instructions on this forum for posts with similar problems.

  I can see the printer in the Systerm preferences > Print & Fax.  He is registered and has a green light.  I can navigate to the printer and connect.  I can not state of ink.

  BUT when I run the Setup Wizard, the printer is not listed in the window "select the device".

  When I do 'add devices by IP' and enter the IP, I get a message saying that it could not connect to the printer.

  I can print from my XP and Vista machines.  The XP machine is a virtual machine on VMWare Fusion on my MBP.  So I now transfer that I want to print my XP VM just to print it.  Is NOT IDEAL, but that market.  Hoping to solve this problem.

  1. I try to downgrade the firmware to the previous version.  Is anyway to do this?  How can I get the previous version of firmware?

  2. I would like to know what ports are used to connect to the printer?  If anyone can let me know, I'll see if my MBP has those blocked or not.

  3. If anyone can offer a solution, I would appreciated it.

  OK, I finally found this thing.  What happened was that my wireless connection does not (for reasons unknown at this point) my Mac to connect to the printer.  Even if I can get to the Web page.  Hello may not cross.

  Anyway, on a whim, I disabled the airport and used an ethernet cable to connect to the same switch the 6500 was conducting and reinstalled the software.  And whaddaya know.  I was able to install the printer, then did a scan and printing and a jig around the room.

  I disconnected the cable and turn on the wireless connection, once again, and wouldn't you know, HP Scan Pro can not connect to the 6500.  Is returned to the thread and it works.  Hmmm.

  I am due for an in new wireless access point.  The DLink and my Verizon FIOS Actiontec router sometimes do strange things.

  I'll still give you, PrintDoc, 1 kudo for loans to help.  And the uninstalling of 3 keys; It was new to me.

  I may be the only one who has never fallen on this, but it may be useful to say, do NOT take your connection Wireless for granted.  Always test everything.

  Thank you

• HP Officejet 6500 E709n: HP Officejet 6500 E709n hangs with mac (Mavericks) when you try to save changes to scan destination

  HP Officejet 6500 E709n hangs with Mac (Mavericks) when you try to save changes to scan destination. That's all!

  What is the problem of HP?

  Hello

  What application you want to scan to?

  Try to install the HP Easy Scan software, it will be installed in the Applications folder:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  You see a difference using?

• Status.msi error with installation of the hp officejet 6500 E709n wireless

  It's frustrating.

  "I tried to install a full print driver software for my portable printer wireless hp officejet 6500 E709n and even if I can complete the process, I get this error message: the component you are trying to use is on a network unavailable resource.

  When I click 'OK', I get a "status: the path..." OK6500vE709_Full_14\setup\status\status.msi could not be found. »

  I then get a third message that appears each time you start to the top of my computer hp laptop dv6871us: "Please wait while Windows configures the status.  And... It's constantly repeated ad nauseam.

  How can I find the status.msi file and stop this endless loop of error messages?

  TX

  Yes, it's very good information.  Thank you to be thorough to me.  I actually had this happen to me personally on my Windows XP and printer Photosmart older (different error message but even constant pop up).  I could easily (but a lot of time, I might add) fix my problem of:

  1. uninstall the printer from Add/Remove programs.

  2. run cleaning disc of all programs > Accessories > system tools > disk cleanup.

  3 restart the PC.

  4 selection of a backup in CCleaner system option and then cleaning the registry using this tool. Click here and carefully read the reviews in CNET and opt to download the tool to see what I mean.

  5. restart the PC again.

  6. can download and install my printer on the site, but in your case, here are the drivers and the software feature full Officejet 6500 Wireless (the link is for the version of Windows 7 32-bit PC U.S.).

  This can become very difficult at times, so I want to provide this very comprehensive document from HP which covers your exact error message and their favorite not to try.  Mine are a little easier but a 'tad - little' more risky because I provided a link to a specific 3rd registry part cleaner that you use at your discretion (there are others out there).  I like it because I can back up my system first in the case where that something else has been removed should not have been.  I don't have that happen, fortunately.  Please read this document as well just to be on the safe side.  I'm here to help (do not do worse) so let me know if I need to explain something better, but I think that you have everything you need here to start.

  -Theresolution of the MSI boot errors-

  Let me know how it goes!

• How manual duplex with OfficeJet 6500 has on Win7?

  On Win7 with OfficeJet 6500 a (driver) there is no option Manual duplex (double-sided printing) in the print dialog box of the driver.

  How can I perform manual duplex printing?

  If this issue is left on the driver... Please add it to the rear in asap :-) Printer do not bother to buy without it.

  AmazingFactory,

  You can see this post. It has some good information about the problem that you have posted on.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/HP-6500A-plus-automatic-duplexing/m-p/549251#M27404

• OfficeJet 6500 E709n series: analyse problems in the center of HP solutions and external application (Twain) since winning 10 year anniversary

  I use my all-in-one printer in a network.

  Scan with "ScanToPDF" wich is a solution of Twain.

  Since the aniversy win 10 updated

  -cannot use more ScanToPDF

  -scan with scanner HP Solution gives the same error:
  (Dutch)  Scan kan niet worden uitgevoerd omdat het HP-beeldbewerkingsappraat zich in een network is en wordt door een ander used programma of een andere computer. Try het later opnieuw.

  (translated) Cannot scan as scanner HP of network and is used another computer bij.

  Try again later. 8, [(0.18,-2147467259)]

  tried to fix it by manually forcing Windows updated my drivers (officejet 6500 E709n series). The driver was updated, but no result.

  Scanning with Windows fax and scan (do not use Twain AFAIK) works fine, but produces no PDF.

  Help!

  Hello @Jörg63, hope you are well!

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

  I understand that you are having problems after update to Win 10 of scanning to PDF. I would like to help.

  I'm afraid that HP Solution center may not work in the Windows 10 environment due to some compatibility problems.

  I suggest that you use HP Scan and capture request instead. Capture and scanning HP is a simple application that captures photos or documents to your computer's built-in camera or scanning HP device.  These images can be previewed, edited, saved, and shared to other applications as well.

  Go to http://hp.care/2bUVkrw to download and install the windows scanning and Capture app.

  Please let me know if that solves the problem, or if you need assistance

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• OfficeJet 6500 E709n: New portable 10 Windows cannot print on Officejet 6500 E709n

  Just bought a Dell Inspiron with Windows 64-bit 10.  Cannot do print on my Officejet 6500 E709n.

  * I can print to this printer even using another computer Dell laptop running Windows 7

  * I have installed and uninstalled the printer a couple of different

  1. With the help of the HP Officejet Full Feature software and driver http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6500-All-in-One-Printer-series---E709/3...
  2. Using a detection printer 10 Windows "add a printer".

  The results are the same.

  • Never test pages print (no reaction from the printer at all)
  • Printing and scanning doctor detects the printer and all the controls are ok.  Test page does not work, but it will print an internal test page

  Another symptom, if I right click on the printer icon and select "Printer Preferences", I get a windows error window:

  "Address of the 0x5d4982eb function caused a protection fault.  (exception code 0 x 0000005)  Some or all property pages are not displayed. »

  Hi @jhrhilltop,

  Welcome to the Forums of HP Support! I read your post and see that you cannot print after you install the printer on Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It does not resemble drivers for the printer installed correctly.

  Run all the updates of Windows on the computer.

  I would say to uninstall the printer software. Unlock the hidden administrator account, then install the printer on this account:

  Note: Do not connect the USB cable until you are prompted during the installation.
  Go to your Start menu and in the box "search programs and files", type CMD.
  CMD will fill as an option to search above, just right-click on it and "run as Administrator".
  Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
  Then, close CMD and then restart your computer.
  When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
  If your computer automatically connects to your account after reboot than to go to your Start menu, click the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
  Under the administrator account, install the printer software.
  Test the printer.
  To disable the Admin account start at step 1 and type net user administrator / active: No..

  Test the printer.

  Please let me know the result and if there is anything else I can help you. Thank you.

• HP Officejet 6500 E709n: HP 6500 E709n software available many ways, seen on the network, but not added as printer

  I'm having trouble with my

  HP OfficeJet 6500 E709N

  With windows 7 home

  on the wireless network with WEP.

  I downloaded the complete solution (more than 200 MB),
  and installed it. Add a device. On network printers "found."
  It is listed. I insist on the printer, then.

  Run Network Diagnostics, going to Printer Set up,
  Detects the printer (to about 42%), "printer setup does not.

  Retry - same thing.

  Use 'HP printer install wizard for Windows' flashes my printer, and
  a for a second progress bar, then shows: 'your download has been cancelled ".

  Retry, it repeats.

  Use HP Print and Scan Doctor 4.6, product selected HP OfficeJet 6500 E709n,.
  "The comprehensive software solution is not installed on your computer", press "Install Software"
  get flash progress bar, then "failed download."

  Thank you for advice or URL addresses of the software I need in the installers.

  Hey @westmj,

  I have another idea to work around the error "printer installation failed. Can I please you try the following steps.

  1. run the installer as per normal

  2. When you get the error message after your network printer has been detected, you should be able to select 'Next' to continue the installation

  3. Once installation is complete the 'Add a device' icon should be on your desktop

  4. click on the Start menu

  5. Select the devices and printers

  6. in the devices window and printers, if you see your HP Officejet please right click and select 'remove an instrument' or 'Remove'.

  7 click on any device in devices and printers under printers and faxes section just to highlight. Click the print server properties above. Click the drivers tab.

  

  8 search for the driver for the HP Officejet 6500 series. If you select it and click delete at the bottom. In the window Remove Driver and package select Remove Driver only. Click OK. Finally, click apply and then OK in the print server properties window.

  

  9. on the computer desktop, click on the link Add a device that was placed there by the installer.

  10. Please follow the instructions on the screen to install your printer on a network.

  Please let me know if this procedure works for you. Fingers crossed!

• Install HP Officejet 6500 E709n failure - can't see the printer on the network

  My HP Officejet 6500 E709n refuses to acknowledge that he is already on the network a specific IP address and used by other computers in my house. How can I get this software install to work?  I have to let Windows 7 install its own version, which worked (sort of).  I prefer having the center of solutions for scanning, but the HP install software (full version), in contrast to the MS Windows 7 software, can't find the printer on the network, even when I give the software the exact IP address.

  (Yes, I uninstalled all the pieces I had to uninstall in Control Panel by the NSB instructions re-re-re-install software page.)

  Hi rchimes,

  Thank you for the update. If you are unable to get the problem solved after using the doctor print and Scan follow the steps to scrub the software on the computer and then reinstall it.

  First step: clear temp directory

  1. tap folder in the race or search programs and files of field

  2 Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).

  3. proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-77752-2&CC=US&DLC=en&LC=en&os=4063&Product=3795406&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know what you find?

• HP Officejet 6500 E709n

  I am running Windows 7 Home Premium on an HP Pavilion Slimline with a HP Officejet 6500 E709n wireless printer.  Windows updates were installed and security software is in place.  System has been scanned for viruses and malware and detected no cases.

  Whenever I have re-start, the system attempts to update the printer driver.  Whenever he fails.

  When I checked the printer manually, it has a functional driver and I can print with it.

  I looked in Device Manager and found the printer listed under other devices.  Instead of one entry, there are seven pages of the same printer in the list, each time with an exclamation mark next to it, indicating a problem.  I think whenever I have re-boot and it does not find the driver, it could create another entry.  I was not able to remove these entries.  I tried to delete the printer, uninstall the printer and related software, running CC cleaner and system mechanic, but I was not able to clear these entries redundant printer or to stop the attempt to update autopilot that occurs after re-booting.  I appreciate any suggestions to fix this problem.  Thank you!

  Hi there @Renwal2014

  I just sent you a private message. If you are unsure how to check your messages on the forum this post, has instructions.

  See you soon

• HP Officejet 6500 E709n ink printing - black not printing

  I have a printer HP Officejet 6500 E709n and for some reason the black ink is not printing.  Color cartridges work fine.  I have even changed the black, cleaned cartridge and print head alignment, uninstalled and reinstalled the printer, but nothing solved the problem.  I was wondering if the color management profile has something to do with it.  Help, please!

  Thank you!

  mickicarter wrote:
  

  Tell me how to solve this problem.

  See the post here.

• Mobile print wireless HP Officejet 6500 (E709n) issues by using a Wi - Fi connection...

  I have a HP Officejet 6500 (E709n series) I can print is no longer my Android device base. I have the latest drivers installed on my Win 7 64 bit Premium edition and have flashed the latest firmware available on the HP site. There was a time there is not if a long time where I downloaded and installed an application from HP from the Android Market, which has helped with my mobile device print to my wi - fi active and configured the HP 6500. My phone broke and I had to re - download and install applications. It seems that HP ePrint home & Biz app is the only option here and what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to stop a year old for a sentence printer support?

  Hello JayyTeee,

  I'm sorry for the problem you are experiencing.

  It sounds as if you print wirelessly from your Android phone on the same network as the printer.

  It is actually different from ePrint.

  The home & Biz app aims mainly to print on the same wireless network.

  If the application is not find the printer, I would do that the phone and the printer are on the same network.

  If they are on the same network, then I would try uninstall and then reinstall the home & Biz from the Android Market app.

• HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.

  I have a printer HP Officejet 6500 E709n.  I get the following error message when I turn on the printer:

  'Ink system failure.  "Please turn printer off, then on.

  I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again.  The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.

  Any suggestions on how to proceed?

  Hi @recooke,

  Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.

  Please perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  Any change?

  If you still see the error, please check your Inbox. I sent you a private message on the Forums.

  Response with the result. I hope this helps.

  Just say thank you, please click the ' Thumbs Up ' button.