Scan with a HP 5610 all in one

I have a HP Officejet 5610 all-in-one.

After I turn it on and press the button "Scan" of the Control Panel, I get the Message 'No. Scan Options' and I can't further with the sweep. Installation copy works OK. I also tried to disconnect the device from the mains for more than a minute and then reconnect. But all the same.

Does anyone know the solution to this you problem?

RTL

Hey ricmalta,

I see that you have an Officejet 5610 and the scan settings have been reset on the printer.

What is the operating system of the computer connected to the printer?

How do you have the printer attached to this computer?

You have the full software functionality for the 5610 installed on this computer?

I would advise to take a look at the document below the link to get the procedure to resolve this problem.

A 'no. Scan Options' or "scan settings are not defined" Message displays on the all-in-one

Let me know how it goes,

Jason

Tags: HP Printers

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