Scan works only on Laserjet M1132 MFP

I have a problem with scanning on Laserjet M1132 MFP. Print and copy works without problem. But when I try to analyse the scanning application crashes. It says busy and does nothing.

My OS is Windows 7 64 bit, I tried to update the firmware, but that did not help with the problem. When I try to scan it says busy. In fact, you hear as if the scanner tried to analyze something, but the software does not move and repeat that he is busy.

No clue as to what could be the problem?

I found the problem. I had the printer connected to a USB cable for the previous printer (Laserjet 1020) and did not use the original supplied with the M1132MFP.  After I plugged the original cable scanner has started working.

Tags: HP Printers

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